Job Title

About The Role As an HR Operations Specialist at FreshBooks, you will be crucial for maintaining the daily functionality of the Human Resources department. You will focus on providing a smooth, data-driven experience for all employees and contractors, managing the process from onboarding to offboarding. Your role involves scaling HR processes and ensuring the accuracy of global HR data. As a vital part of the HR Operations team, you will offer supportive and practical assistance. Ultimately, boosting employee satisfaction and overall organizational effectiveness. NOTE: This role can be worked remotely from the above location. Occasional travel to our downtown Toronto office may be required. What Youll Do Own HR data integrity by performing regular auditing and accurate data entry within the HRIS (BambooHR), ensuring compliance with local laws and data privacy regulations. Facilitate the core employee lifecycle for a global workforce, including onboarding, offboarding, and administering benefits and leaves across multiple regions. Serve as the primary point of contact for all employee inquiries via Jira, Slack, and email, providing professional and timely service resolution. Identify and implement process improvements to automate manual tasks and scale HR operations for a growing global workforce. Lead the end-to-end global leave lifecycle, acting as an empathetic partner to employees and managers from initial request through reintegration. Oversee the lifecycle and compliance documentation for global independent contractor and vendor partners. Partner with Finance to ensure accurate and timely submission of all payroll-impacting data, such as new hires, exits, leaves, and salary changes. What Youll Bring Bachelors degree in Human Resources, Business Administration, or equivalent relevant experience. Proficiency navigating GSuite, Slack, and project management/ticketing software like Jira or similar. Handson experience maintaining an HRIS. Understanding of the complexities involved in supporting employees across different countries and time zones. Exceptional attention to detail and organizational skills. Ability to handle sensitive and confidential information with discretion. Youll Stand Out If You Have Experience with BambooHR. Benefits/Pension administration experience in Canada, United States and the Netherlands. Familiarity with Employer of Record (EOR) platforms (e.g. Deel, Remote, Atlas). Compensation At FreshBooks, we approach each individual''s compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. The total compensation for this role ranges from CA$62,000 - CA$75,000 per year, which may include participation in our incentive programs. Additionally, this position offers an equity grant and immediate enrollment in FreshBooks'' comprehensive benefits program, detailed below. NOTE: This posting is reflective of an existing vacancy at FreshBooks. Perks And Benefits Comprehensive health and wellness benefits. Generous time off including a flexible vacation plan, a retirement savings program or pension plan matched to your local office, stock options for every full-time employee, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and genderaffirming benefits dependent on your region, and more. Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful inperson gatherings to bring onsite and remote employees together, and more perks matched to your local cluster. Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosi. If you don''t have access to a FreshBooks office, you receive a home office credit to set up your home office. Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job. FreshBooks is an equalopportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success. FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us by phone at 14167802700 and/or email at . #J-18808-Ljbffr