Job Title

Elevate customer experience as the Assistant Vice President of Auto Claims at Aviva in Oakville, Ontario. Guide strategic operations and enhance claims processes for exceptional service delivery. In this senior role at Aviva Canada, you will oversee the Auto Claims team while reporting directly to the VP of Claims. Focus on improving operational performance, managing risks, and ensuring compliance across Ontario and Quebec. Utilize your leadership, communication skills, and hands-on approach to develop your team''s capabilities and drive performance improvements. Key Responsibilities: Lead day-to-day management of Auto Claims operations Analyze data for performance improvement opportunities Oversee financial performance and reserves management Support enterprise-wide initiatives for National Claims Guide strategic planning and workforce development Requirements: Post-secondary degree and insurance qualification (CIP/FCIP) 710 years multi-line claims handling experience 57 years in a senior leadership role Proven ability in process improvement and team development Strong collaborative skills with internal and external partners Drive excellence in Auto Claims management and elevate customer satisfaction at Aviva Canada. #J-18808-Ljbffr