Job Title

Enhance pharmacy quality standards as a Quality Lead at Shoppers Drug Mart. Collaborate on investigations, improve safety practices, and manage reporting in a full-time role. As a Quality Lead, you will be the key point of contact for managing pharmacy incidents and ensuring compliance with regulatory standards. This role requires at least five years of pharmacy practice experience and the ability to create insightful reports that highlight emerging error trends. You will also collaborate closely with Quality Assurance and team leaders to implement action plans for quality improvement. Key Responsibilities: Investigate and manage pharmacy incidents effectively Create comprehensive period-end and quarter-end reports Recommend quality improvements to management Liaise with Quality Assurance for compliance verification Conduct FMEA on process changes for safety enhancements Requirements: Licensed pharmacist or pharmacy technician in Ontario Minimum of 5 years pharmacy practice experience Expertise in pharmacy incident management and Pharmapod Training in Root Cause Analysis Familiarity with Healthwatch is a plus Leverage your pharmacy expertise to drive quality and compliance improvements at Shoppers Drug Mart. #J-18808-Ljbffr