Job Title

Overview Loss Prevention Supervisor Head Office, Richmond, BC. Responsibilities Protect all company assets and reduce losses. Supervise Loss Prevention team, including scheduling, training, and performance management. Monitor inventory loss and crime trends; meet shrink targets, lead investigations and ensure appropriate emergency response. Maintain effective liaison with public safety authorities, law enforcement, vendors, and other security professionals. Be cognizant of and report issues which could adversely affect morale of employees. Ensure compliance with licensing, regulatory requirements and company policies. Oversee the use of physical security systems and ensure safe, legal, ethical practices. Maintain accurate records, complete payroll and administrative tasks, and ensure documentation meets standards. Deliver approved training programs and support team development. Operate the prescribed store level Loss Prevention, security, and audit programs. Represent Loss Prevention in interdepartmental meetings and lead collaborative projects. Respond to afterhours emergencies and attend select locations as required. Travel to company locations or industry events as needed. Carry communication tools, keys, access cards and codes to attend and open select locations for emergencies. Qualifications Demonstrated interpersonal, conflict resolution, collaboration, and communication skills. Ability to stay calm and respond with good judgment in emergency situations. Demonstrated ability to work under strict confidentiality. Highly organized and able to adapt to shifting priorities. Strong supervisory and leadership skills with effective delegation and followup. Conscientious in meeting schedules and deadlines. Strong strategic and critical thinking skills. Ability to assess, plan, and respond to crime trends and vulnerabilities. Proficient in Microsoft Office and BI tools is an asset. Willingness to assist others and pursue selfdevelopment and training. Education & Knowledge Formal education in security operations, criminal justice, or related field, or equivalent combination of education and experience. Understanding of retail loss prevention practices, security systems, applicable laws and regulations. Provincial security worker license and tactical training (depending on jurisdiction). Understanding rights and obligations for arrest and application of force. Industry certifications such as LPQ, CFI, or APP are preferred. Experience in coaching, conflict management, and structured interview techniques. Completion of London Drugs leadership and LP training programs or equivalents. First Aid. Intermediate computer skills (Windows, Office). Benefits Comprehensive medical, dental, prescription drug, and vision coverage for you and your family. Company matched RRSPs. Employee Discount Program. Postsecondary Entrance Scholarships for you or your children. Community involvement opportunities. Schedule and Requirements Fulltime position requiring flexible schedule Monday through Sunday, including evenings and weekends. Valid Class 5 drivers license required. Some travel will be required at times. Apply We encourage candidates with the necessary skills and expertise to apply and join our team. EEO Statement London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request. #J-18808-Ljbffr