Job Title

Amazon''s WW Operations network delivers millions of packages to customers every day. We are looking for motivated, customer-focused individuals to join our team as an Operations Manager in St. Thomas, Ontario. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. Managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Our Operation''s workflow has three major components: First mile (product is housed and ready for order), Middle mile (order is hauled to your area), and Last mile (product is delivered to the customer''s door). Key Responsibilities Support, mentor, and motivate your salaried and hourly workforce Lead large-scope projects with site and regional impact Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies and can be loud Work in an environment that is subject to variable temperatures and weather Continuously climb and descend stairs (applies to sites with stairs) Basic Requirements 3+ years of employee and performance management experience Bachelor''s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Requirements 1+ years of performance metrics, process improvement or lean techniques experience Compensation & Benefits Base salary range: $98,900 $165,200 CAD annually. Total compensation package may include sign-on payments and Restricted Stock Units (RSUs). Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D), RRSP, DPSP, paid time off, and wellness resources. #J-18808-Ljbffr