Job Title

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary We are currently seeking a detailoriented, solutionsdriven Manager, Event Production to lead the coordination and execution of event operations from the backofhouse perspective. This position serves as the primary contact for promoters, production crews, and touring personnel, ensuring that all venue departments are aligned to deliver smooth, safe, and successful events. We are seeking a skilled, detailoriented, solutionsdriven Manager, Event Production to lead the coordination and execution of worldclass live events at TD Coliseum. Hosting a wide array of highprofile eventsfrom major concerts and international touring acts to professional sporting events and special productionsthis role is central to ensuring operational excellence and exceptional client satisfaction. The Manager, Event Production is responsible for the planning, coordination, and execution of events, acting as the primary liaison for internal venue departments and external stakeholders such as promoters, touring crew, and contractors. This role requires strong ownership over each event, ensuring that all technical, logistical, and staffing elements are delivered at the highest standard, on time, and within budget. This is a fastpaced, handson role for a production professional who thrives on delivering unforgettable live experiences and excels at coordinating large, complex events with precision and professionalism. This role pays an annual salary of $65,000$80,000. Benefits for FullTime Roles Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). Open Until This position will remain open until May 1, 2026. About The Venue TD Coliseum is now open and operating as a reimagined, stateoftheart venue, proudly rooted in the history and energy of Hamilton. Hosting worldclass concerts, sporting events, and special events, TD Coliseum, FirstOntario Concert Hall, and The Studio play a vital role in the regions cultural and economic landscape. As the venue enters this exciting new chapter, we are seeking passionate professionals who thrive in fastpaced, highimpact environments and are committed to delivering exceptional experiences for every fan. Responsibilities Event Planning & Execution Serve as the lead event production manager and backofhouse contact for assigned concerts, family shows, sporting events, and special events. Serve as the primary point of contact for all productionrelated aspects of assigned events, including advancing technical requirements, managing vendor relationships, and ensuring compliance with venue policies and safety regulations. Collaborate crossfunctionally with departments such as Operations, Security, Fan Experience, Engineering, Ticketing, and Marketing to ensure all event needs are met efficiently and professionally. Oversee all event logistics, including production schedules, CADing, floor plans, VIP plans, rigging, staging, security, staffing, loading dock coordination, and artist/tour requirements. Collaborate closely with promoters, tour managers, production teams, and internal stakeholders throughout the event lifecyclefrom advance through settlement. Conduct preevent meetings and distribute detailed event sheets to all departments. Provide onsite supervision and decisionmaking during event loadin, runofshow, and loadout, serving as the central operational point of contact. Act as a primary point of contact in emergency situations as liaison between touring staff, venue staff, and emergency services. Venue & Department Coordination Coordinate internal resources to support technical, hospitality, and operational needs of incoming events. Work crossfunctionally with Operations, Ticketing, Security, Fan Experience, and contracted vendors to ensure readiness and responsiveness. Anticipate potential issues and adapt plans in realtime to maintain show quality, safety, and client satisfaction. Execute venue tours for potential and existing clients. Compile event requirements and schedule details in data sheets to distribute internally to various departments and externally to select stakeholders. Work closely with Union Staff, create crew calls that meet venue and touring requirements. Create Event Estimates based on touring production, crew, and staffing needs. Maintain records of all expenses affiliated with events, ensuring final costs align with estimated expenses. Be familiar with Collective Agreements for Unions with jurisdiction within the venue. Client & Partner Relations Develop strong working relationships with promoters, artist teams, and production vendors. Demonstrate an acute sensitivity to client and artist needs, proactively solving challenges and anticipating requests to deliver seamless, toptier experiences. Ensure all eventday needs are met and elevate concerns as necessary to senior leadership. Provide a clientfocused experience that reinforces TD Coliseums reputation as a bestinclass venue partner. Provide clear, timely, accurate, and constructive communication to clients and across departments, ensuring alignment, transparency, and a unified approach to problemsolving under pressure. Administration & Reporting Compile event requirements and schedule details in data sheets to distribute internally to various departments and externally to select stakeholders. Create and compile notes for internal and external postevent reports. Maintain and update venue Tech Packs and maps with accurate and detailed inventory. Assist with contract review and event settlements in collaboration with the Finance and Booking teams. Track departmental expenses and staffing costs related to event execution. Create AutoCAD maps per event, based on requirements and details provided by tour production, including VIP spaces, wayfinding, and room allocation. Create and submit Crew Calls to Stagehands Union, create signins, and collaborate with Union Head on payroll and staff management. Qualifications 35 years of experience in venuebased event or production management, ideally in live entertainment, concerts, or arena settings. Strong understanding of concert touring logistics, backofhouse operations, and event production practices. Exceptional organizational and communication skills; able to coordinate crossdepartmental efforts and build rapport with external clients. Calm under pressure and comfortable making timesensitive decisions in a fastpaced environment. Familiarity with unionized environments, IATSE production crews, and venue technical standards is an asset. The ideal candidate thrives in dynamic, highstakes environments, leading teams with confidence, flexibility, and a calm, solutionsdriven demeanor. Proficiency with AutoCAD, Vectorworks, Microsoft Office, venue scheduling software (e.g., Momentus), and basic AV/production terminology. Available to work a flexible schedule including evenings, weekends, and holidays based on event needs. Strengthened by Our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. #J-18808-Ljbffr