Job Title

Become a vital part of 401 Dixie Hyundai as an Onsite Customer Engagement Specialist in Mississauga, ON. This full-time role is dedicated to delivering swift, professional support through live chat, driving lead generation and appointment effectiveness. As a key player in the sales support team, you will manage inbound chats, qualify customer needs, and facilitate high-quality appointments. Your attention to detail and commitment to exemplary service will ensure all customer data is recorded accurately in the CRM, promoting seamless follow-ups and maximizing sales potential. Key Responsibilities: Maintain immediate connection with live chat inquiries Identify sales opportunities and qualify customer interactions Schedule appointments aligned with dealership availability Keep detailed and organized customer records in CRM Work with Sales Department for lead optimizations Requirements: Prior experience in automotive sales is advantageous Skill in managing several chats concurrently Knowledge of CRM and chat software preferred Strong detail orientation with note-taking capabilities OMVIC certification and valid drivers license essential Combine your customer service expertise and multitasking skills to drive sales success as a specialist at 401 Dixie Hyundai. #J-18808-Ljbffr