Job Title

Lead the customer service charge as a Team Lead at LensCrafters in Pickering, ON. Bring your licensed expertise to a dynamic environment focused on improving optical care and customer experiences. As a Licensed Team Lead, you'll ensure customers receive exceptional service while managing key optical and laboratory responsibilities. Your expertise will guide your team in achieving store goals, ultimately driving satisfaction in a company committed to quality eye care, part of EssilorLuxotticas global influence. Key Responsibilities: Foster a culture of top-tier customer service Assist customers in finding their perfect eyewear Act as a responsible key holder for the store Provide expert advice on lens and eyewear products Ensure all finished eyewear meets required standards Requirements: Current and valid state Opticianry license mandatory Extensive experience in optical and retail settings Strong interpersonal and problem-solving skills Edging and mounting experience preferred Proven abilities in training team members Embrace your leadership role at LensCrafters and enhance optical care for every customer walking through the door. #J-18808-Ljbffr