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Full-time Job-Category: Food & Beverage Job Type: Temporary Job Schedule: Full-Time Job Description We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Director, Event Operations (Banquets). Inspire and create the grandest experience for our guests, clients, and colleagues every day. Create for yourself a career and develop within a worldclass hotel operation. This key leadership position will oversee the newly renovated Event space at the hotel, the executive boardroom on the Penthouse level and multiple offsite catering events throughout the year. Reporting to the Director, Food & Beverage. Key Responsibilities Develop and enhance service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail. Enhance the leadership skills of the Event Operations leadership team, including decisionmaking, performance management, function planning, process mapping, analysis, and a sense of urgency and ownership. Ensure effective working relationships and clear communication with all colleagues and leaders in the Event Operations Department. Critically assess procedures, policies, and methods of operation and alter them where necessary. Ensure the financial success of the department by monitoring productivity, revenues, and costs; proactively implement appropriate procedures or programs when needed. Liaise with the Event Sales & Services Team to share a common vision. Work with clients, ES&S and Hotel Sales to develop new programs and services, offering a unique and personalized experience for all conference guests. Create and implement all beverage menus within the department and work closely with the kitchen on the creation of all food menus. Liaise with other Food and Beverage departments to ensure all resources are shared and the division operates as a unified force. Maintain all equipment, fixtures, and furniture in the best repair possible, ensuring safe and proper use. Participate in the budgeting process, establishing clear priorities for operational and renovation capital expenditures. Operate within the scope of the Collective Agreement, understanding each article and maintaining positive employee relations. Achieve or exceed all targeted objectives related to our pillars. Qualifications At least 5 years experience as an Assistant Director of Event Operations in a luxury hotel setting. PostSecondary Degree in Hospitality or Food and Beverage Management (an asset). Strong, proven leadership and management skills. Previous experience working in a unionized environment (definite asset). Highly organized with the ability to handle numerous tasks simultaneously. Ability to delegate tasks to team members and facilitate their completion. Embrace the Fairmont brand promise and luxury in all interactions. Foster an inclusive environment where every individual feels valued and respected. Employee Benefits Complimentary upgrades and extended stays. Discounted stays across Fairmont & Raffles properties. Special dining and wellness discounts. Added luxuries to enhance experience. Comprehensive benefits package: health, paramedical, dental, vision, life, and disability coverage for eligible employees. Companymatched pension plan, RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts. Our Values Respect: We value the needs, ideas, and individuality of others and treat everyone with fairness and dignity. Excellence: We make genuine connections and cherish every opportunity to make people feel special. Belonging: We celebrate differences, support each other, and stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and authenticity. Our commitment to Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. #J-18808-Ljbffr