Job Title

Overview Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a firstclass customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with wellrounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. Well enable growth and progress together. Job Summary We are seeking a technically proficient and analytically driven Business Technical Analyst to join our team. The ideal candidate bridges the gap between business stakeholders and engineering teams, bringing a solid understanding of application development, coding principles, and enterprise architecture. This role demands both strategic thinking and handson technical capability to deliver impactful technology solutions. Key Responsibilities Technical ProofofWork: Conduct technical ProofofConcept (PoC) evaluations of new technologies and architectural patterns and subsequently implement successful findings into actual projects. Feasibility & Estimation: Conduct feasibility studies, performance benchmarking, and time and cost estimates to support informed decisionmaking. Application Development: Participate in the development, design, and implementation of new or revised application systems and programs to meet specific business needs. Full SDLC Participation: Actively participate in all phases of the development lifecycle analysis, design, construction, testing, and implementation while providing operational and user support to business stakeholders. Requirements & Analysis: Translate complex business requirements into detailed technical specifications, including user stories, process flows, data models, and API requirements. Problem Solving: Utilize indepth knowledge of application development to analyze complex problems, evaluate business and system processes against industry standards, and provide sound, evaluative judgement. Data Analysis & Mapping: Perform indepth data analysis using SQL and other tools. Define data transformation rules and map data flows between systems. Documentation: Create and maintain comprehensive documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and technical guides. Testing & Validation: Partner with QA teams to define testing strategies, write test cases, and participate in User Acceptance Testing (UAT) and system integration testing. Mentorship: Serve as an advisor and coach to new or junior analysts, sharing knowledge and best practices. Technical Skills Coding Knowledge: Solid understanding of application development principles with the ability to read and comprehend code in at least one modern programming language (e.g., Python, Java, JavaScript). Familiarity with REST APIs, microservices architecture, and cloud platforms (e.g., AWS, Azure). Database Skills: Strong proficiency in SQL for complex data querying, analysis, and validation. SDLC Expertise: Handson experience in both Agile and Waterfall methodologies. Tooling: Proficiency in Jira, Confluence, Visio or Figma for requirements management and process diagramming. Professional Skills Project Management: Working knowledge of consulting and project management techniques and methods. Adaptability: Ability to work effectively under pressure, managing deadlines and unexpected changes in requirements or expectations. Independence: Ability to operate with a limited level of direct supervision, exercising independence of judgement and autonomy. Stakeholder Management: Acts as a Subject Matter Expert (SME) to senior stakeholders and crossfunctional team members. Domain & Data Knowledge Banking: Understanding of Commercial Banking, Client Onboarding, and KYC (Know Your Customer) concepts is a strong advantage. Qualifications Education: Bachelors degree in information technology, Computer Science, Engineering, or a related technical field. Experience: 5+ years of experience in a Business Analyst, Systems Analyst, or Technical Product Owner role. Equal Opportunity Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please contact Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr