Job Title

Elevate the employee experience at Ricoh North America as a Workplace Solutions Specialist. Conduct pivotal investigations and apply employee relations best practices across Canada and the United States. As a Specialist I in Workforce Solutions, you will handle workplace concerns, focusing on timely, impartial investigations into employee relations matters. Your expertise will guide you in applying policies and resolving issues effectively, ensuring compliance with employment laws. You will be integral in documenting processes and providing feedback to senior management on ongoing workplace issues. Key Responsibilities: Serve as first contact for employee workplace concerns Conduct impartial investigations into complaints and policy violations Document all investigation steps accurately and thoroughly Facilitate problem-solving strategies for complaint resolution Coach managers on employee relations best practices Requirements: Bachelors degree in a related field preferred 1 to 2 years of HR experience or related internships Proven relationship-building skills with internal customers Strong communication and customer service abilities Knowledge of relevant employment laws and regulations Bring your investigative expertise and people skills to shape a fair workplace at Ricoh North America. #J-18808-Ljbffr