Job Title

Dollarama is hiring a full-time, permanent Team Leader for their store in Kitchener, Ontario . This role involves leading and supervising store associates, managing daily store operations, and ensuring excellent customer service standards. Responsibilities Leading and supervising store associates, providing guidance and support Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments Ensuring excellent customer service standards are met Conducting manager-on-duty tasks: managing breaks, time, and attendance Implementing and maintaining visual merchandising standards based on company strategy Addressing customer complaints and resolving issues promptly Ensuring store safety and cleanliness standards are met Performing cash management, store opening and closing duties as needed Participating in the inventory process Participating in employee training and performance evaluations Requirements Minimum of one (1) year of experience in the retail industry Minimum of one (1) year of experience in team management Ambition to progress within the company Open availability required (day, evening, weekend shifts) Proven ability to efficiently organize time and manage priorities Good leadership and communication skills Ability to work in a dynamic, fastpaced and highvolume environment Benefits Weekly pay Paid vacation and Birthday Leave Retirement Plan Opportunities for Career Growth Minimum 1 year of retail industry experience and minimum 1 year of team management experience. Open availability required including days, evenings, and weekends. #J-18808-Ljbffr