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Job Title


Mark\'s Assistant Manager for Customer Experience


Company : Sport Chek


Location : Medicine Hat,


Created : 2026-05-05


Job Type : Full Time


Job Description

Elevate customer service at Marks Stores as an Assistant Manager focused on Customer Experience in Medicine Hat, Alberta. Drive efficient operations and develop a motivated team. This full-time position is ideal for a passionate leader who prioritizes exceptional customer experiences. You will manage a diverse team, analyze customer feedback, and implement improvements to enhance store operations daily. Your leadership will foster a culture of recognition and excellence. Key Responsibilities: Collaborate with SGM to hire and train staff Schedule operations for maximum efficiency Supervise Manager on Duty to ensure guest satisfaction Identify and implement strategies for service improvement Address customer escalations promptly and effectively Requirements: Demonstrated leadership and problem-solving skills Ability to communicate effectively with customers and staff Interpersonal skills for building relationships Results-driven focus on key metrics Flexibility to thrive in dynamic retail settings Lead the way in customer service excellence at Mark''s in Medicine Hat. #J-18808-Ljbffr