Job Title

Join Finning as a Customer Fleet Manager, where you''ll coordinate repairs and maintenance while building strong relationships with customers and teams. This role involves planning, scheduling, and ensuring timely completion of service requests. As a critical link between local branches and clients, you will manage maintenance contracts effectively. This position requires at least 3-5 years of experience in customer service management and an understanding of warranty processes. You will also lead meetings and define metrics to ensure optimal fleet performance and facilitate necessary repairs. Key Responsibilities: Develop relationships with customers and internal teams Plan and schedule maintenance for timely completion Create and process work orders for accurate invoicing Define metrics for fleet performance analysis Forecast required products and assets for ongoing needs Requirements: Minimum 3-5 years in customer service contract management Equivalent experience may be considered Strong understanding of warranty processes Asset: HET ticket Willingness to travel 25-50% Take the lead in customer fleet management with Finning, ensuring service excellence and on-time repairs. #J-18808-Ljbffr