Advance your career as a 3rd Line Support Engineer in Scotlands most dynamic tech business. Provide crucial technical support across various infrastructure components and services. This role is essential for those looking to leverage their technical skills in a fast-paced, operational environment. Ideal candidates will have a substantial background in troubleshooting, particularly within IaaS and Networking domains. Your responsibilities will encompass supporting enterprise infrastructures while collaborating with both internal teams and external vendors, ensuring service excellence. Key Responsibilities: Oversee escalations from 2nd line support Collaborate on troubleshooting sessions with vendors Deliver comprehensive 3rd line support services Perform ongoing health checks of service platforms Conduct maintenance and patch management processes Requirements: Possess a full UK Drivers license Strong troubleshooting expertise in OS and Networking Proficient in Storage management principles Understanding of ITIL service management practices Experience with VMware and cloud storage environments Utilize your technical knowledge to support data center operations and ensure stable service delivery across Scotland. #J-18808-Ljbffr
Job Title
3rd Line Engineer for Tech Company