Job Title

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a bestclass portfolio that consistently delivers excellence in care and services while ensuring economic sustainability. Salary Range: $50,000 - $60,000 Status: Fulltime vacancy Reporting to the Regional Director, the Retirement Home Manager will oversee the daytoday operations of our retirement community. This individual will ensure a high standard of care, safety, and quality of life for all residents, while managing staff, budgets, compliance, facilities and customer service for staff, families, residents and volunteers. The ideal candidate will have strong leadership skills, experience in senior care, and a commitment to providing exceptional service. This is a fulltime position based in a professional office environment. Standard working hours are Monday through Friday, 9:00AM to 5:00PM, with occasional overtime during peak periods. The role involves prolonged periods of sitting and working on a computer. The employee must be able to manage multiple tasks and deadlines in a fastpaced, teamoriented setting and possess the physical ability to assist residents and perform light lifting. Key Responsibilities Resident Care & Services Ensure all residents receive highquality care and support tailored to their individual needs. Oversee admission, orientation, and discharge procedures. Promote a positive, respectful, and inclusive community atmosphere. Respond promptly to concerns or complaints from residents and families. Staff Management Recruit, train, supervise, and evaluate staff across care, administration, housekeeping, and food service teams. Schedule shifts to maintain proper staffing levels and ensure continuity of care. Foster a positive and supportive working environment. Ensure all staff are trained on hire and annually thereafter on all mandatory training requirements. Operations & Compliance Ensure compliance with all applicable health, safety, and regulatory standards (e.g., local, state, federal). Maintain accurate records and documentation as required by governing bodies. Manage vendor relationships and oversee facility maintenance and cleanliness. Coordinate with healthcare professionals and external agencies as needed. Financial Management Develop and manage the retirement homes operating budget. Monitor expenses and revenues, ensuring costeffective service delivery. Oversee billing, payroll, and financial reporting in collaboration with the finance team. Community Engagement Build strong relationships with residents, families, staff, and the local community. Organize events and activities that enhance residents social, emotional, and physical wellbeing. Promote the retirement homes services to potential residents and families. Marketing Accountable for developing an implementing marketing strategy geared toward increasing occupancy levels. Obtain and maintain community partnerships. Knowledge and Skills Required 13 years in a senior living environment and experience with the Retirement Home Act (Required) Previous management experience considered an asset. Registered Practical Nurse / Registered Nurse with current good standing with the College of Nurses of Ontario. (Required) Effective leadership, organizational, and relationshipbuilding skills. Ability to analyze and problemsolve complex resident and staff situations within a multidisciplinary team. Knowledge of computerized software and Resident Care Management systems is an asset. Strong leadership, organizational, and interpersonal skills. Knowledge of agingrelated issues, elder care best practices, and relevant regulations. Proficiency in budgeting, scheduling, and staff supervision. Valid CPR/First Aid Certification (or ability to obtain). A negative vulnerable sector check completed within 6 months of hire date. Completion of a 2Step TB skin test within the last 12 months. Southbridge welcomes applicants with disabilityrelated needs and those who require accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview. Southbridge Care Homes is an equalopportunity employer and respects the privacy of applicant data throughout the recruitment process. #J-18808-Ljbffr