Job Title

Description CUSTOMER Provide FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner Co-ordinate requests to and from, business (FCRM) partners Assist in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders Recommend responses to enterprise FCRM Program questions and immediately escalates any sensitive issues according to departmental procedures Analyze data and draw conclusions to meet program health reporting requirements Analyze emerging trends pertaining to regulatory changes, reporting or other departmental functions and provide recommendations to enhance or rectify FCRM related gaps, issues and enhancements Proactively identify matters requiring additional review, escalation, and liaise with appropriate staff to resolve, as appropriate Coordinate tracking and reporting of FCRM function initiatives and programs SHAREHOLDER Prioritize and manage own workload to meet SLA requirements for service and productivity Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; elevate issues where appropriate Protect the interests of the organization identify and manage risks, and elevate non-standard, high-risk transactions / activities as necessary Acquire and apply expertise in the FCRM discipline, provide guidance, assistance and direction to other FCRM partners Identify, recommend and effectively execute standard practices applicable to the FCRM discipline Keep abreast of emerging issues, trends, and evolving regulatory requirements Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite Adhere to internal policies/procedures and applicable regulatory guidelines Coordinate with other FCRM partners and compliance partners to ensure consistency in the application of FCRM EMPLOYEE / TEAM Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques Participate in personal performance management and development activities, including cross training within own team Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate. Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand champion for your function and the bank, both internally and/or externally Grow knowledge of the business, related tools and techniques BREADTH & DEPTH Experienced professional role providing specialized guidance/ assistance/support to functions/FCRM teams Independently perform activities from end to end Require advanced understanding of a range of product and services, processes, procedures, systems and concepts within their own area of specialty and integration points with related areas Manage ambiguity, and apply judgement to identify, troubleshoot and resolve ongoing business and operational issues Interpret and administer policies, adopts and implements business process improvements Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus Generally, reports to a Manager/Senior Manager Specialized FCRM EXPERIENCE & EDUCATION Undergraduate degree or equivalent work experience 3+ years experience Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information Were delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, were committed to providing the support our colleagues need to thrive both at work and at home. Language Requirement (Quebec only) Sans Objet #J-18808-Ljbffr