Job Title

Key responsibilities - Identify and qualify potential customers through inbound leads, cold calls, and outreach - Conduct customer calls to assess needs and generate qualified opportunities - Schedule meetings and hand over qualified leads to the Sales team - Manage and nurture leads using CRM and sales platforms - Work closely with Marketing, BI/BA, and Sales teams to improve lead quality and conversion - Achieve 12 closings (new customers) per month: a qualified lead equals a quotation/opportunity with an immediate requirement Account Relationship Management (Existing Customers) - Manage and grow relationships with key and house account customers - Act as the main point of contact for contract and vehiclerelated matters - Address customer issues promptly to ensure smooth leasing experiences - Identify opportunities for renewals, upgrades, and additional fleet services - Ensure customers understand lease terms, compliance, and contract requirements - Collaborate with internal teams to deliver seamless customer service Account Management KPI Contract Retention % (House Accounts) What we're looking for - Minimum GCE 'N' or 'O' Levels qualifications or equivalent - Strong communication, interpersonal, and negotiation skills (verbal and written) - Essential telemarketing skills - Ability to qualify leads, handle objections, and secure appointments - Experience using CRM systems and sales tools - Good time management and ability to manage multiple leads and accounts - Customeroriented with strong problemsolving skills - Comfortable working with targets and performance metrics - Knowledge of automotive, leasing, or fleet services is an advantage What we offer At Goldbell Car Rental, we are committed to providing employees with a supportive and collaborative work environment. You will have the opportunity to work with a dynamic team and receive ongoing training and development to help you reach your full potential. We offer a competitive salary, generous benefits package, and the chance to be part of a leading brand in the car rental industry. Annual incentives based on calendar year payout applicable for KPI achievements. #J-18808-Ljbffr