Job Title

Overview Job Title: Salesforce Developer Duration: 9 Months Work Model: Hybrid Experience Summary Over 9+ years of experience in Salesforce Administration and Development, including analysis, modeling, design, coding, testing, and implementation. Strong experience in Salesforce CRM modules, particularly Service Cloud, Sales Cloud, Marketing Cloud, Financial Services Cloud, and Communities , with a focus on retail industry clients. Proven experience working in fast-paced Agile environments , participating in Daily Scrums, Sprint Planning, and Sprint Grooming sessions. Technical Skills & Expertise Salesforce development using: Visualforce Pages & Components Apex Classes, Triggers, and Test Classes SOQL & SOSL queries AJAX Toolkit Custom solution development: Vlocity OmniScripts Apex, Visualforce, CSS, JavaScript Integration experience: SOAP and REST APIs Integration with internal applications and legacy systems Salesforce DX: Scratch org creation Package development Conflict resolution Pull request approvals Deployment across environments (Dev Test Production) Data processing: Batch Apex for large-scale data handling Functional & Domain Expertise Experience building enterprise-level and eCommerce applications (B2B and B2C). Knowledge of eCommerce modules: Product Information Management Content Management Order Management Promotions Extensive experience with: Case Management to improve agent productivity and customer satisfaction (NPS) Customizing standard Salesforce objects: Accounts, Contacts, Opportunities, Cases, Entitlements, Service Contracts Reports and Dashboards for KPI tracking Marketing Cloud Experience Supported day-to-day Marketing Cloud operations Managed cross-channel campaigns (Email & SMS) Built customer journeys using Journey Builder Measured and analyzed campaign performance against defined goals Configuration & Administration Created Page Layouts, Search Layouts, Custom Links, and Related Lists Extensive Salesforce configuration and customization to meet business requirements Deployment using Force.com IDE and Change Sets Hands-on experience with Sandbox management Support & Maintenance Managed production support and issue resolution Performed root cause analysis and defect tracking Documented issues and resolutions in detail Soft Skills Strong team player with excellent interpersonal skills Solid understanding of core business processes Detail-oriented with strong analytical abilities #J-18808-Ljbffr