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Job Title


Senior Enterprise Architect - ServiceNow


Company : TJX Companies


Location : Mississauga, Ontario


Created : 2026-05-05


Job Type : Full Time


Job Description

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxxyoull find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading offprice retailer. Job Description: Who we are The Enterprise Architecture team at TJX drives technology strategy, innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards. What youll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with handson experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards. We are looking for people with deep technical expertise, architectural leadership, and a passion for building solutions that enable business agility. We want creative people that bring in thought leadership and interpersonal skills to demonstrate leadership by example, not authority, and who can foster an inclusive environment where everyone feels heard. What you will do Serve as the primary architect for the ServiceNow platform, while ensuring its integration and strategic positioning within the broader enterprise ecosystem. Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.). Partner with enterprise and solution architects to design endtoend solutions that span multiple platforms and domains. Develop an understanding of TJXs global business strategies and contribute to development of an application rationalization & modernization roadmap. Develop reusable frameworks, reference architectures, and design templates. Supports the publication and communication of strategic technology standards, frameworks, principles and roadmaps to be used throughout the IT organization to guide technology decisions and leverage opportunities through efficient design. Define and evolve the enterprise ServiceNow platforms architecture and roadmap aligned with business needs. Promote DevOps, CI/CD, and cloudnative practices across ServiceNow and other enterprise solutions. Lead highlevel design, integration patterns, and performance/scalability best practices. Ensure adherence to platform best practices, security, data model integrity, and upgradeability. Define and enforce architectural governance processes and design review boards. Stay abreast of new ServiceNow product offerings, trends, and emerging technologies. Successful candidate will have 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture, with a proven track record of designing and implementing largescale, enterpriselevel systems across multiple domains. 5+ years of ServiceNow platform architecture and solution design experience, including complex, multimodule implementations. Strong understanding of enterprise architecture principles, frameworks (TOGAF, Zachman), security, and data governance. Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures; experience with DevSecOps practices, CI/CD pipelines. Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps. Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules. ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification. Experience with integration design patterns and technologies (Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems. Strong leadership, communication, and stakeholder influencing skills. Bachelors and/or masters degree in computer science, Computer Engineering, or related field, or equivalent experience. Preferred Qualifications ServiceNow Certified Application Developer (CAD) certification is preferable. Experience designing multiinstance or global ServiceNow deployments. Exposure to SAFe Agile methodologies and DevOps practices. Knowledge of complementary platforms (Workday, Azure/Cloud, etc.). Benefits include 401(k) match, medical/dental/vision coverage, HSA, health care FSA, life insurance, short/longterm disability, paid holidays/vacation/sick/bereavement/parental leave, EAP, incentive programs for management, auto/home insurance discounts, tuition reimbursement, scholarship program, adoption/surrogacy assistance, smoking cessation, child care/cell phone discounts, pet/legal insurance, credit union, referral bonuses. All benefits are subject to applicable plan or program terms and may change from time to time. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual''s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 770 Cochituate Rd Location: USA Home Office Framingham MA 770 Cochituate Rd This position has a starting salary range of $128,000 to $167,000 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as longterm incentives. #J-18808-Ljbffr