Job Title

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hypergrowth. You are a customercentric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a bestinclass KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.ResponsibilitiesStrategic Vision & Roadmap: Own the vision for Tipalti''s KYC/KYB future and design a painless onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.Operational Standardization: Drive absolute consistency across our global team of KYC analysts, designing and enforcing a Global Standard Operating Procedure (SOP) that ensures uniform decisionmaking, quality, and speed.CustomerCentric Compliance: Champion the customer at every stage of the compliance lifecycle, iterating on the customer journey to reduce friction, simplify documentation requests, and improve transparency.CrossDepartmental Collaboration: Act as a highimpact partner to Sales, Onboarding Management, Product, and Legal, bridging commercial urgency and regulatory requirements to align all teams on a unified golive strategy.Tech Strategy & Execution: Lead the evaluation, selection, and highvelocity implementation of advanced RegTech tools (ID verification, registries, data sources, riskscoring engines, etc.), moving beyond tools as a service to tools as a solution integrated into our ecosystems.AI & Automation Leadership: Spearhead the transition to an alwayson monitoring environment, using AI to automate identity verification and business entity checks and significantly reduce timetogreen for customers.Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.Performance Analytics: Establish executivelevel KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.RequirementsCustomerFirst Mindset: Proven track record of designing compliance processes with the enduser in mind, solving for the customer experience rather than simply enforcing policy.Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.Visionary Leadership: Ability to articulate a clear north star for what modern, automated KYC should look like in a multibillion dollar fintech.Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying largescale technical solutions and thirdparty integrations (e.g., Trulioo, Alloy, etc.).Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience, with a technologyfirst/AIfirst mindset.CrossFunctional Influence: Ability to navigate complex internal organizations and gain buyin from Sales and Operations to drive compliance initiatives forward.Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).Certifications: CAMS or CFE certification is desired.Why Join Us?Lead the industry and build systems that stop mistakes before they happen.Scale fearlessly in a latestage, wellfunded environment where your work directly impacts our ability to onboard enterprisegrade clients.Impact: At Tipalti, compliance is the department that makes ''yes'' possible for our customers worldwide.Base Salary Range $138,600 - $198,000 CAD annually.Bonus Target bonus is 15% of base salary, based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion.Expected Total Compensation $156,400 - $227,700 CAD annually (base salary plus target bonus).Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AIpowered platform that automates finance.Accommodations Tipalti champions inclusive teams, welcoming candidates belonging to historically underrepresented or disadvantaged groups. We comply with employment and human rights laws across jurisdictions. If you require reasonable adjustments or accommodations during the recruitment process, please email for assistance.AI Use We may use artificial intelligence and automated systems to screen, assess, and select candidates. You have the right to request human review of any automated decision. For more information about our data practices during recruitment, please refer to our Job Candidate Privacy Notice.Privacy We are committed to protecting the privacy interests of job applicants. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below.#J-18808-Ljbffr