JOB DESCRIPTION Midland Transport is currently seeking an Operations Supervisor for our Edmundston Terminal, NB. The Operations Supervisor supports terminal operations by overseeing daily activities across P&D, Dock, and occasional administrative operations. This role ensures efficient workflows while monitoring key KPIs related to cost, service quality, and safety. The Operations Supervisor provides handson leadership to maintain high operational standards and support a safe, productive work environment. The selected candidate will be a self-starter with a strong work ethic and a 'Can Do' attitude. Benefits To Joining Midland: A dynamic, safe, and rewarding work environment A flexible health, drug, dental, and vision plan RRSP matching program Employee & Family Assistance Programs Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs 3 weeks' paid vacation Maternity leave top-up program Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies RESPONSIBILITIES Ensure efficient dock operations through proper staffing, scheduling, and KPI monitoring Oversee P&D operations, including staffing, route planning, scheduling, and KPI tracking Perform daily dispatching, including customer communication and appointment coordination Provide leadership and support to drivers and dock staff Lead safety initiatives: Idelic/Intelex entries, incident investigations, Health & Safety Committee participation Manage maintenance of P&D equipment, building facilities, and materialhandling equipment Complete key administrative reports impacting cost and service (cash collects, unmanifested, OSD, incomplete reports) QUALIFICATIONS Minimum of 3 years of transportation industry experience Proficient with computers and operational systems, including AS/400 Strong working knowledge of Microsoft Office and Outlook Bilingual (French/English) with excellent verbal and written communication skills Demonstrates adaptability and effectiveness in a fast paced operational environment Collaborative team player who builds positive working relationships Exemplifies Midland's corporate values through professionalism, integrity, and a strong customer service mindset Class 1 driver's license will be considered an asset ABOUT US Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. ABOUT THE TEAM At Midland, we're not just moving freight - we're building the next generation of transportation. We've been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We're investing in technology to deliver measurable customerfocused solutions, and we're also committed to sustainability and growth. Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we're proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We're looking for motivated and skilled people who want to contribute to our highperforming team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics. Let's drive success together. #J-18808-Ljbffr
Job Title
Operations Supervisor