Job Title

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Key Account Manager, Neuroscience Quebec/East - 12 Month FTC Brief Description: The Key Account Manager (KAM), Neuroscience is accountable for driving sustainable, patient-centered commercial success across designated priority accounts and territories. This role combines strategic account leadership, direct promotion of Jazz Pharmaceuticals'' Neuroscience products, and advanced stakeholder engagement to accelerate appropriate patient identification, diagnosis, and access to innovative therapies. Working within the Neuroscience Business Unit, the KAM develops and executes in-depth, tailored key account plans and builds high-value business relationships with therapeutic specialists and other key stakeholders. The role requires close cross-functional collaboration across all levels and areas of the organization to align resources, implement marketing strategies and tactics, and deliver on both short- and long-term business objectives. The KAM is an integral member of the broader sales and marketing team and reports to the Associate Director of Sales, Neuroscience. Essential Functions / Key Responsibilities Deliver territory sales objectives and contribute to regional and national targets through disciplined, insight-driven execution aligned to the Plan of Action. Lead end-to-end key account management for priority accounts by developing, executing, and refining in-depth, cross-functional account plans aligned to brand strategy and coordinated across all levels and functions of the organization. Build trusted, expert-level relationships with KOLs and key stakeholders, leveraging strong scientific and clinical acumen to translate evidence and product data into compelling, compliant engagements that drive appropriate clinical behaviour change. Orchestrate high-quality, compliant multi-channel customer engagement (with strong focus on in-person; adding in virtual, and hybrid when necessary) using digital tools to optimize reach, frequency, and impact. Create and expand clinical and operational networks that enable rapid patient identification, diagnosis, referral, and access to appropriate treatment. Identify and implement solutions that address local system and service limitations, removing prescribing and access barriers within priority accounts. Plan and deliver educational and value-based initiatives (e.g., peer-to-peer programs, workshops, symposia) and enable customer access to Jazz support programs through strong cross-functional coordination. Proactively identify and capture business growth opportunities through account development initiatives, new projects, and value-added services. Conduct strategic account analyses, including stakeholder mapping, competitive assessment, and evaluation of current and future account potential. Monitor performance against objectives, KPIs, call metrics, and budgets; adapt tactics based on data, insights, and evolving account needs. Maintain accurate, timely CRM documentation and reporting, meeting all CRM and activity KPIs in the Plan of Action, and ensure compliant reporting of adverse events, complaints, and use of promotional materials and samples in accordance with Canadian codes and company values. Required Knowledge, Skills, and Abilities 5+ years of experience in Specialty or Rare Disease pharmaceutical sales. Demonstrated Key Account Management skills with strong business acumen and an innovative, solutions-oriented approach. Effective, persuasive communicator with strong presentation skills, able to influence stakeholders at all levels. Proven experience collaborating cross-functionally in dynamic, matrixed environments. Self-starter with a strong sense of personal accountability and results orientation. Proficient in business IT applications, including MS Office, CRM systems, and digital engagement tools. Full bilingual proficiency in English and French. Valid Canadian driver''s license and ability to travel by car, air, or train within the assigned territory, as well as for conferences and company meetings, as required. Required/Preferred Education and Licenses Required Bachelor''s Degree or equivalent Preferred Degree in Life Sciences or related discipline Gestionnaire de comptes cls, Neurosciences - Qubec/Est Brve description : Le/la gestionnaire de comptes cls (KAM), Neurosciences, est responsable de gnrer un succs commercial durable, centr sur les patients, au sein des comptes et territoires prioritaires dsigns. Ce rle combine le leadership stratgique des comptes, la promotion directe des produits en neurosciences de Jazz Pharmaceuticals, ainsi qu''un engagement avanc auprs des parties prenantes afin d''acclrer l''identification approprie des patients, le diagnostic et l''accs des thrapies innovantes. Relevant de l''unit d''affaires Neurosciences, le/la KAM labore et met en uvre des plans de comptes cls approfondis et personnaliss, et dveloppe des relations d''affaires forte valeur avec des spcialistes thrapeutiques et d''autres intervenants cls. Le rle exige une collaboration troite et interfonctionnelle tous les niveaux et dans tous les secteurs de l''organisation afin d''aligner les ressources, dployer les stratgies et tactiques marketing, et atteindre les objectifs d''affaires court et long terme. Le/la KAM est un membre cl de l''quipe largie des ventes et du marketing et relve du/de la directeur(trice) associ(e) des ventes, Neurosciences. Fonctions essentielles / responsabilits cls : Atteindre les objectifs de ventes du territoire et contribuer aux cibles rgionales et nationales grce une excution rigoureuse, axe sur les insights et aligne sur le plan d''action. Assurer la gestion complte des comptes cls prioritaires en laborant, excutant et optimisant des plans de comptes approfondis et interfonctionnels, aligns sur la stratgie de marque et coordonns tous les niveaux et fonctions de l''organisation. tablir des relations de confiance de niveau expert avec les leaders d''opinion (KOL) et les parties prenantes cls, en s''appuyant sur une solide expertise scientifique et clinique afin de traduire les donnes probantes et les informations produits en interactions convaincantes et conformes, favorisant des changements appropris de pratiques cliniques. Orchestrer des interactions clients multicanales de haute qualit et conformes (avec un fort accent sur le prsentiel, en y intgrant le virtuel et l''hybride au besoin) en utilisant des outils numriques pour optimiser la porte, la frquence et l''impact. Crer et dvelopper des rseaux cliniques et oprationnels permettant une identification rapide des patients, le diagnostic, la rfrence et l''accs un traitement appropri. Identifier et mettre en uvre des solutions visant surmonter les limitations des systmes et services locaux, en liminant les obstacles la prescription et l''accs au sein des comptes prioritaires. Planifier et livrer des initiatives ducatives et axes sur la valeur (p. ex., programmes entre pairs, ateliers, symposiums) et faciliter l''accs des clients aux programmes de soutien de Jazz grce une forte coordination interfonctionnelle. Identifier de faon proactive et saisir les occasions de croissance des affaires par le dveloppement des comptes, de nouveaux projets et des services valeur ajoute. Raliser des analyses stratgiques des comptes, incluant la cartographie des parties prenantes, l''valuation de la concurrence ainsi que l''analyse du potentiel actuel et futur des comptes. Assurer le suivi du rendement par rapport aux objectifs, aux indicateurs cls de performance (KPI), aux indicateurs d''activit et aux budgets; ajuster les tactiques en fonction des donnes, des insights et de l''volution des besoins des comptes. Maintenir une documentation et des rapports CRM prcis et jour, atteindre tous les KPI lis au CRM et aux activits du plan d''action, et assurer une dclaration conforme des vnements indsirables, des plaintes ainsi que l''utilisation du matriel promotionnel et des chantillons conformment aux codes canadiens et aux valeurs de l''entreprise. Connaissances, comptences et aptitudes requises : Minimum de 5 ans d''exprience en ventes pharmaceutiques spcialises ou en maladies rares. Comptences dmontres en gestion de comptes cls, avec un solide sens des affaires et une approche innovante axe sur les solutions.