Job Title

Job Overview To support the development, implementation and oversight of tactics, campaigns and initiatives as outlined within the annual retail strategy, revenue growth programs and customer experience/retail agency plans for all FedEx retail location types and automation platforms across Canada. Ensure volume and revenue goals, as well as retail agent and customer acquisition, retention and satisfaction goals, are met. Provide support in the analysis and development of recommendations for channel marketing opportunities and problems, and utilize optimization techniques to enhance retail agent and customer value and continuous channel improvements. Required Knowledge, Skills and Abilities Post Secondary: Bachelor's degree or equivalent in Business Administration, Marketing or Strategy & Planning. - Minimum four (4) years of professional/analytical business experience in Marketing, Sales, Finance, Engineering, FedEx Operations and/or retail experience at Sr. Specialist or management level preferred. - In Quebec, must be bilingual in English and French. - Solid knowledge of Project Management, Data Analysis, Retail POS and Cash Flow Management & Procedures. Eligibility and Requirements - Must be able to operate in a PC Windows environment, complete mandatory training and accreditations, and work varying shifts based on business needs. - For positions requiring driving: valid drivers license (Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Disclaimer This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned. Must be able to complete and achieve minimum thresholds on any mandatory testing and training, and work varying shifts based on business needs. Employment Equity Statement At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs. #J-18808-Ljbffr