Job Title

The Director of Information Technology (IT) is responsible for the strategy, delivery, and continuous improvement of enterprise and plant technology services across a multisite manufacturing footprint in Canada, the United States, and Mexico. Reporting to the President, this role leads a team of senior managers, managers, and IT professionals and partners closely with Operations, Engineering, Quality, Supply Chain, Finance, HR, and Sales to ensure secure, reliable, and scalable technology that supports safety, uptime, productivity, cybersecurity, and customer requirements.Key ResponsibilitiesIT Strategy, Leadership & GovernanceDevelop and execute a multiyear IT roadmap aligned with business objectives, plant performance targets, and customer/regulatory requirementsEstablish IT governance for portfolio prioritization, architecture standards, change management, and operational excellenceServe as an executive advisor to senior leadership on technology, cyber risk, and digital manufacturing initiativesLead crossfunctional steering committees and communicate plans, risks, and outcomes clearlyERP, Business Applications & IntegrationOwn ERP strategy and execution, including selection, upgrades, support, and optimization across Finance, Purchasing, Inventory, Production, Quality, EDI, and ShippingEnsure strong application lifecycle management from requirements through postgolive supportDrive integration across ERP, MES/plant systems, engineering tools, customer portals, and HR systemsOversee EDI, customer connectivity, labeling, and traceability solutions typical of automotive supply chainsEstablish master data governance, data quality controls, and standardized processes across sitesInfrastructure, Network, Cloud & EndUser ComputingEnsure reliable, secure, and standardized infrastructure across plant and corporate environmentsOversee servers, storage, virtualization, and cloud platforms, including lifecycle and capacity planningOwn identity and access management, endpoint management, and collaboration platformsMaintain standards for workstations, mobile devices, shopfloor technology, printing/labeling infrastructure, and OS patchingCoordinate with site engineering teams on cabling, expansions, and facility technology needsCybersecurity, Risk Management & ComplianceEstablish and maintain an enterprise cybersecurity program covering policy, awareness, and technical controlsImplement and monitor security technologies including vulnerability management, endpoint protection, email security, logging/monitoring, segmentation, and secure remote accessLead incident response planning, execution, and remediationPartner with Operations and Engineering to secure OT environments while preserving uptime and safetyEnsure compliance with privacy, customer, contractual, and regulatory requirements, including audits and thirdparty risk assessmentsExposure to ISO 27001, IATF, and TISAX is considered an assetService Desk, Helpdesk & Field SupportDeliver responsive enduser support across office and manufacturing environmentsImplement IT service management practices including ticketing, SLAs, knowledge management, and rootcause analysisOversee asset and configuration management for hardware, software, and critical plant devicesDevelop training programs and cybersecurity awareness initiativesData, Reporting & AnalyticsDeliver enterprise reporting and analytics to support operational KPIs (OEE, scrap, downtime), financial reporting, and customer performanceEstablish data governance practices for ownership, definitions, access, and qualityEnable selfservice analytics while maintaining security and a single source of truthManufacturing Systems (OT) & DigitalizationSupport plant systems such as MES, production reporting, quality systems, barcode/RFID, and traceability solutionsEnsure secure data flow between machines and enterprise applicationsGovern OT vendor access, change control, backups, and documentationLead digital manufacturing initiatives such as paperless processes, realtime dashboards, and IoT use casesBusiness Continuity, Disaster Recovery & ReliabilityDesign and maintain backup, recovery, and disaster recovery solutionsEstablish and test business continuity plans with site leadershipImplement monitoring and reliability practices to minimize downtimeVendor Management, Budgeting & ProcurementOwn IT operating and capital budgets, including forecasting, cost optimization, and ROI analysisManage vendors and service providers with defined performance metricsNegotiate contracts, manage renewals, and ensure licensing complianceStandardize technology purchasing across sites while accommodating regional requirementsPeople Leadership & Organizational DevelopmentLead, mentor, and develop a highperforming IT organizationEstablish performance expectations, career paths, and skills development plansPromote a culture of customer service, accountability, and continuous improvementEnsure appropriate staffing models and oncall coverage for manufacturing operationsRequired QualificationsBachelors degree in IT, Computer Science, Engineering, or equivalent experience10+ years of progressive IT leadership experience, including managing managersExperience supporting multisite manufacturing environments (automotive supply chain strongly preferred)Strong ERP and business process integration experienceSolid knowledge of infrastructure, networking, and cybersecurity fundamentalsExperience leading enterprise initiatives, vendor relationships, and technology budgetsStrong executivelevel communication and stakeholder management skillsPreferred QualificationsExperience with MES, SCADA, labeling, traceability, and IoT platformsCybersecurity certifications (e.g., CISSP, CISM)Experience supporting EDI and automotive customer requirementsExposure to crossborder operations in North America and MexicoFamiliarity with Lean manufacturing and continuous improvement practicesTravel & Work ConditionsRegular travel required across Canada, the U.S., and MexicoAvailability outside standard hours to support critical incidents, cutovers, and plant eventsThis posting is for an existing vacancy with the organization.AI may be used to screen, assess or select applicants for the position.