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Job Title


Guidewire Production Support Consultant


Company : ValueMomentum


Location : ottawa, Ontario


Created : 2026-05-06


Job Type : Full Time


Job Description

At ValueMomentum Inc, we are always looking to strengthen our organization by adding the best available talent to our workforce. Job Description:Job Summary:We are seeking an experienced Guidewire Production Support Consultant to support and manage Guidewire PolicyCenter in a production environment. The ideal candidate should have strong experience in incident management, Guidewire configuration, SQL, and P&C insurance domain knowledge to ensure application stability and timely issue resolution.Key Responsibilities:710 years of IT experience with strong background in Guidewire Production Support / Incident ManagementHands-on experience supporting Guidewire PolicyCenter with expertise in Gosu, PCF, RuleSets, Validations, and configurationsLead and manage P1/P2 production incidents, ensuring timely resolution, SLA adherence, and stakeholder communicationStrong SQL skills for data analysis, troubleshooting, debugging, and root cause analysis (RCA)Experience in Property & Casualty insurance with exposure to Commercial Lines and Personal LinesMonitor application health, logs, batch jobs, and system performance to ensure production stabilityCollaborate with Development, QA, Infrastructure, and Business teams for issue resolution and continuous improvementExperience working in Agile/Scrum environments with strong analytical and communication skillsAbout ValueMomentum:ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.