Job Title

Company DescriptionUnisync Group is a global leader in delivering premium managed service uniform programs tailored to enhance brand identity, functionality, and performance for diverse industries and government sectors. With a vertically integrated model, we provide award-winning design, technical innovation, global sourcing, and sustainable manufacturing solutions. Leveraging cutting-edge technologies, Unisync focuses on user-centered innovation to meet the evolving needs of the modern workforce. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of government entities such as the Federal Government of CanadaRole DescriptionThis is an onsite role for a Distribution Operations Manager based in Guelph, ON. The Distribution Operations Manager will oversee the day-to-day operations of the distributions centers, ensure efficient inventory control, and manage workflows to optimize operational performance. Responsibilities include leading a team to meet key performance indicators, analyzing operational metrics, implementing best practices, and ensuring seamless customer service delivery in alignment with company standards.Network Operations LeadershipProvide operational oversight across all Distribution CentersPartner with site leaders to execute network-wide priorities and initiativesEnsure consistency in processes, KPIs, and operational standards across all locationsSupport sites during peak periods, performance challenges, or leadership gapsData, Analytics & Reporting (Core Focus)Analyze operational data to drive decision-making across the networkDevelop, maintain, and enhance Power BI dashboards and reports to track KPIsMonitor key metrics including productivity, service levels, order accuracy, and inventory accuracyIdentify trends, risks, and opportunities through data analysisTranslate data insights into actionable plans for site leadershipStandardize reporting across all DCs to ensure visibility and alignmentPerformance Management & Continuous ImprovementIdentify operational gaps and implement corrective action plansLead continuous improvement initiatives across receiving, warehousing, and shippingDrive standardization of best practices across all facilitiesTrack and report on performance improvements and initiative outcomesLeadership & CoachingCoach and support Managers, Supervisors, and Team Leads across all DCsReinforce accountability, performance expectations, and operational disciplinePartner on hiring, onboarding, and performance managementBuild leadership capability and bench strength across the networkInventory & Process ControlPartner with Receiving & Inventory teams to ensure high inventory accuracyOversee cycle count programs, root cause analysis, and corrective actionsEnsure adherence to SOPs and operational standards across all sitesProjects & Cross-Functional ExecutionLead and support cross-functional projects and process improvementsCollaborate with Planning, Reporting, Maintenance, Embroidery, and other functionsSupport system implementations, process changes, and facility expansionsCommunication & AlignmentProvide regular updates to the Director of Distribution on network performancePrepare and present operational reports and insightsEnsure clear, consistent communication across all Distribution CentersQualifications510+ years of experience in distribution, warehousing, or logistics operationsExperience working across multiple sites or leading through indirect teamsStrong understanding of end-to-end warehouse operationsProven ability to drive performance improvements and operational efficiencyProven Analytical Skills, including problem-solving and decision-making capabilities with strong attention to detailExpertise in Inventory Control and supply chain management processesCommitment to delivering exceptional Customer Service, fostering strong client relationshipsExcellent leadership, communication, and organizational skillsAbility to adapt to a dynamic work environment and demonstrate a continuous improvement mindsetAdvanced proficiency in Power BI (dashboard creation, data modeling, visualization)Strong experience with data analysis and KPI reportingExperience working with WMS systems and large data setsAdvanced Excel skills (pivot tables, formulas, data analysis)What Success Looks LikeStandardized, reliable KPI reporting across all 5 DCsClear visibility into performance through Power BI dashboardsMeasurable improvements in productivity, service levels, and inventory accuracyStrong alignment and accountability across site leadership teamsData-driven culture embedded in day-to-day operationsThe salary for this position is in the range of $80,000-$95,000 based on experienceThis posting is for an existing vacancyUnisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human . Unisync is committed to Employment Equity and diversity and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.