Job Title

Join Shoppers Drug Mart as the Manager of Postal Services, where you will oversee all aspects of customer service and postal operations. Engage customers while driving departmental revenue and satisfaction. In your managerial role, you will lead a team providing crucial postal services including courier items and money transfers. Your responsibilities will include hiring, training, and coaching staff while ensuring compliance with standards for cash handling and loss prevention. Your leadership will create a positive environment focused on customer satisfaction. Key Responsibilities: Model exemplary customer service standards Interview and onboard new cashier staff Train employees and provide ongoing support Oversee compliance with cash handling and loss prevention Ensure a professional public image aligned with policy Requirements: Background in retail and cash handling Excellent decision-making and problem-solving skills Strong communication skills Proven time management and organizational ability Commitment to outstanding service delivery Lead postal operations at Shoppers Drug Mart and make a difference in your community. #J-18808-Ljbffr