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Job Title


Clinical Vendor Manager


Company : Aviva Canada


Location : Markham,


Created : 2026-05-06


Job Type : Full Time


Job Description

At Aviva Canada, we put people firstour employees, our customers, and our communities. Were proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. Were not just about insurance; were about making a real difference by protecting what matters most. The Opportunity Are you looking to make a meaningful impact? We are seeking a passionate professional to coordinate and manage our Insurer Examination (IE) program and its processes, along with the vendor relationship and performance management of Premiere clinic and IE vendors nationwide. You will also work with a clinical team that provides medical knowledge and expertise to support the claims department through education, coaching, and other knowledge transfer strategies. This role is hybrid, offering flexibility and the benefits of collaboration. What Youll Do Manage the relationship with our treatment and Insurer Examination (IE) vendors, lead vendor performance meetings, and act on customer and adjuster feedback. Support our customers recovery by ensuring evidence-based care is provided by community providers. Leverage HCAI BISS, Claims Center, and other systems to enhance efficiency, productivity, indemnity management, and service delivery. Provide input to the healthcare SLT, anti-fraud and other stakeholders in support of strategic direction and change from a healthcare perspective. Build a learning and development culture and practices to support employee retention and technical competence. What Youll Bring University Degree. A clinical, business, or legal background is an asset. Indepth knowledge of the Statutory Accident Benefits Schedule (SABS) and a strong understanding of relevant legislation and industry regulations; experience with a disability insurer or workplace injury insurance is an asset. Collaborative approach with stakeholder management skills, openness to ideas, and the ability to view problems from multiple perspectives. Strong training, influencing and persuasion skills for a variety of audiences. Critical thinking, analytical skills, and the ability to translate strategy into operational initiatives. Strong communication skills to simplify complex data for audiences with varying expertise. The ability to lead, adapt to, and support significant change. What Youll Get The salary band for this position ranges from $100,000 to $140,000, determined by factors such as knowledge, skills, experienceand internal equity. A compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. A hybrid flexible work model. Outstanding career development opportunities and support for professional development education. A competitive vacation package with the option to purchase 5 extra days off per year. Employeedriven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. Corporate wellness programs supporting physical and mental health. Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged. #J-18808-Ljbffr