Job Title

Elevate customer engagement as a Front of House Account Manager in Milton with Telstra. Attract walk-in customers and manage inquiries while driving sales and building relationships. In this full-time position, you will serve as the primary point of contact, delivering a high-quality experience for both walk-in and inbound customers. You will support structured center operations, manage a customer portfolio, and proactively seek out sales opportunities, ensuring consistent coverage and quality services. Key Responsibilities: Serve as main contact for walk-in customer inquiries Manage inbound calls, providing exceptional service Ensure consistent Front of House coverage during shifts Identify and convert sales opportunities from walk-ins Strategically manage a portfolio of 400 customers Requirements: Proven experience in customer service and sales Strong sales mindset with consistent performance Ability to maintain accurate documentation Well-developed organizational skills for multi-tasking Effective communication and relationship-building skills Drive sales and exceptional customer experiences as part of Telstra''s dedicated team in Milton. #J-18808-Ljbffr