Discover a rewarding 16-month contract role as a Claims Analyst with Sofina Foods. Drive root cause analysis and support efficiency improvements in the customer claims process. As a Customer Claims Analyst, your mission will be to investigate claims and deductions, collaborating with multiple teams to enhance customer relations. You will handle the claims process, gather essential documents for disputes, and track improvements in key performance indicators. Your role will directly influence how claims are managed and resolved effectively. Key Responsibilities: Drive improvements in on-account balances and processing times Support internal stakeholders in claims communication Ensure compliance with customer noncompliance manuals Utilize customer portals for quick resolution of OTIF claims Maintain databases on customer-specific requirements Requirements: Bachelors degree and 2-3 years relevant experience Strong expertise in MS Office applications Exceptional communication and analytical skills Proven negotiation abilities Your analytical mindset will help enhance the claims management processes at Sofina Foods. #J-18808-Ljbffr
Job Title
Sofina Foods Claims Analyst Contract Role