Job Title

Electrozad is Ontarios trusted electrical distributordelivering reliable products, services and solutions for commercial, industrial, and contractor applications. Job Summary The Inside Sales Representative will be a core member of our Customer Service Sales Team. This position will primarily be responsible for all aspects of our customers counter buying experience including sales, support, quotations, and service. It is expected that the employee demonstrates behaviour consistent with our core values and supports our strategic plan. Job Duties Answer and respond to customers requests including product, pricing, and delivery inquiries. Prepare sales quotations, RMAs and provide detailed information required by the customer that will assist with the sales process. Prompt resolution to all customer service related inquiries. Assist and support the co-ordination of special events and promotions. Assist in identifying sales opportunities within the assigned geographical area. Follow up on opportunities/quotes/proposals with customers and actively seek feedback that will lead to a successful outcome. Promote and represent Electrozad Supply through the local business community and industry associations when required (e.g., OEL, MESH). Promote positive relations with customers and vendors. Other duties as required by the organization. Education & Experience Postsecondary education from a technical program (Electrical, Mechanical discipline) or equivalent experience. Previous sales experience in the electrical industry. Knowledge of Electrical, Automation and Instrumentation products. Excellent English communication skills (oral and written) with the ability to communicate effectively to key stakeholders. Ability to handle difficult situations with diplomacy and respect. Ability to set and attain goals clearly and effectively. Detail oriented with superior organizational skills. Ability to maintain confidentiality of proprietary and sensitive business information. Selfmotivated with the ability to manage multiple priorities and meet deadlines. Strong computer skills, including ability to work with Microsoft Outlook, Word & Excel. Working Conditions Operation of desktop computer and peripherals. Interaction with customers/clients, and the public at large. High levels of stress and pressure. Equal Opportunity Statement We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. All qualified individuals, regardless of race, ethnicity, national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply. #J-18808-Ljbffr