Job Title

Calgary Airport Authority Position: Director, Terminal Operations Location: 2000 Airport Road NE, Calgary, Alberta T2E 6W5, Canada Status: Full Time, Permanent Salary Range: $166,050 $184,500 per year Performance Pay: Eligible for annual performance-based Short Term Incentive Pay (STIP) bonus Benefits: Health, Dental, Vision, Wellness Responsibilities Provide strategic leadership and direction for Terminal Operations to optimize efficiency, operational performance, and continuous improvement. Oversee daily terminal operations, facilities services, guest experience, and baggage services to ensure safe, reliable, and high-quality service delivery. Develop and implement divisional strategies, business plans, and performance objectives aligned with organizational goals. Lead, coach, and develop a team of senior leaders, fostering a high-performing, accountable, and inclusive culture. Ensure compliance with all applicable federal, provincial, and municipal regulations, safety standards, and security requirements. Provide financial oversight, including development and management of operating budgets, capital planning, and cost optimization initiatives. Build and maintain effective relationships with internal partners, airlines, tenants, regulators, and service providers. Qualifications Eligible to obtain and maintain a RAIC. Bachelors degree in business management, Aviation Management, Operations, or a related field is required. Relevant professional experience may be considered in lieu of formal education. 1015 years of progressive experience within aviation, airport operations, or a similarly complex, regulated environment. Minimum 5 years of senior people leadership experience, including leading managers or multi-functional teams. Demonstrated experience developing and executing strategic and operational plans aligned with enterprise objectives. Proven experience managing complex operations while ensuring regulatory compliance and operational safety. Additional Skills (Assets) Bilingual in English and French Masters degree in a related field. Professional leadership certifications such as PMP, Lean Six Sigma, Change Management, or equivalent. Commitment to Diversity and Inclusion We are committed to building a team where exceptional leadership shines and our crew thrives both at work and at home. We believe that deliberate steps such as creating a workplace that is physically and psychologically safe, equitable to all, and actively and diligently taking steps along the path to reconciliation are the keys to making this a reality. Contact: Talent Acquisition Team, Calgary Airport Authority, Email: #J-18808-Ljbffr