Job Title

Job Description We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Director, Event Operations (Banquets). Inspire and create the grandest experience for our guests, clients and colleagues every day. The role oversees the newly renovated event space at the hotel, the executive boardroom on the Penthouse level and multiple offsite catering events throughout the year. The position reports to the Director, Food & Beverage. Key Responsibilities Develop and enhance service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail Enhance the leadership skills of the Event Operations leadership team, including decisionmaking skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership Ensure effective working relationships and clear communication are maintained with all colleagues and leaders in the Event Operations Department Critically assess procedures, policies, and methods of operation and alter them where necessary Ensure the financial success of the department by monitoring productivity, revenues and costs, and proactively implement appropriate procedures or programs wherever necessary Liaise with the Event Sales & Services Team to ensure that a common vision is shared Work with clients, ES&S and Hotel Sales to develop new programs and services in order to offer a unique and personalized experience for all conference guests Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus Liaise with other Food and Beverage departments and ensure that all resources are being equally shared and that the entire division operates as a unified force Ensure all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner Participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures Operate within the scope of the Collective Agreement, knowledgeable of each article and maintaining positive employee relations Achieve or exceed all targeted objectives as they relate to our pillars Qualifications At least 5 years experience as an Assistant Director of Event Operations in a luxury hotel setting Postsecondary degree in Hospitality or Food and Beverage Management an asset Strong, proven leadership qualities and management skills Previous experience working in a unionized environment considered a definite asset Highly organized individual capable of handling numerous tasks at any one time Demonstrated ability to delegate tasks to team members and facilitate their completion Embrace the Fairmont brand promise and luxury in your role and all interactions Foster an inclusive environment where every individual feels valued and respected Employee Benefits Complimentary upgrades, extended stays and discounted stays across Fairmont & Raffles properties Special dining and wellness discounts Additional luxuries to enhance your experience Comprehensive benefits package including health, paramedical, dental, vision, life and disability coverage for eligible employees Companymatched pension plan, as well as RRSP & TFSA options Complimentary meal in staff cafeteria during shifts Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. #J-18808-Ljbffr