Job Title

Store Manager At Kitchen Stuff Plus we know our success starts with the right people! We are an awardwinning Canadian retailer of modern, unique, and affordable home solutions. Voted one of the GTAs best places to shop again and again for our great staff and helpful customer service, we are proud to invest in our people and offer a dynamic instore and online experience. Location: Retail Store Reports to: District Manager Responsibilities Oversee store operations in customer service, merchandising, housekeeping, shipping & receiving, and health & safety. Manage store expenses and operational performance to maximize store profit. Regularly review the store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Provide input to the District Manager to help shape business unit strategy. Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks. Prepare and present performance evaluations and conduct disciplinary actions. Anticipate and effectively address talent needs through proactive recruitment, staffing and training. Plan and manage labour. Maintain knowledge of product selection, location, features and benefits, and instore promotions and marketing initiatives. Provide exceptional and responsive customer service while achieving sales and conversion goals. Evaluate and continuously improve the quality of service; investigate and resolve customer matters as appropriate. Maintain awareness of market trends in the retail industry and monitor competitors. Perform other directives as assigned. Qualifications Progressive retail experience with proven ability to achieve and exceed sales targets. Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls. Demonstrated leadership and coaching skills. Exceptional customer service skills with a talent for building customer loyalty. Experience recruiting, selecting, redeploying, and retaining talent. Strong interest and knowledge of home wares; ability to quickly develop indepth knowledge of local market conditions and competition. Computer skills; ability to learn technological systems with ease. Lift up to 40 lbs. Use ladder up to 10 feet. Stand/walk for 8 hours. Benefits Fastpaced, dynamic, engaging work culture. Benefits Package. Ongoing training and development. Equal Opportunity Employer Statement Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact and we will work together to meet your needs. Diversity and Inclusion Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employees uniqueness, which reflects the communities and customers we serve. #J-18808-Ljbffr