Job Title

Manager, Clinical Data/Medical Science (Remote - NA only) Updated: Yesterday | Location: Toronto, ON, Canada | Job ID: 25107707-OTHLOC-1510-2DR Manager, Clinical Data/Medical Science (Remote - NA only) Please note: This role is open to people in the US or Canada who require no sponsorship. Job Responsibilities - Customer Delivery and Success - Works closely with FSP Lead to ensure the team provides quality deliverables and meets customer expectations. - Manages performance and daily activities of multifunctional team members to excel in service delivery and compliance with agreedupon KPIs; develops and executes mitigation and remediation plans for noncompliance as needed. - Proactively communicates and manages customer issues through assigned escalation channels. - Business Impact - Drives revenue by attracting, selecting, and retaining the right talent. - Attends and participates in FSP360 account meetings as well as regional management team meetings and Town Halls. - People Leadership - Provides line management to FSP360 team members. - Responsible for active management of team members performance through the established Syneos Health process, including goal setting, midyear reviews, yearend evaluations and implementation of performance improvement plans as necessary. - Verifies that team members adhere to training guidelines, maintain their training records and that individual and corporate training needs are identified and addressed. - Provides administrative oversight (e.g., HR processes, timecards, expense reports). - Reviews workload and utilization for all team members. - Supports team members professional development through coaching, providing opportunities to increase knowledge and skill levels, and delegating tasks commensurate with skill level. Supports and advocates for team members to develop their Individual Development Plans. - Proactively works to ensure team members engagement, retention and turnover rates remain within expected levels, recognizing team members while encouraging a culture of accountability. - Demonstrates commitment to diversity, equity and inclusion through continuous development of all staff, modeling inclusive behaviors and proactively managing bias. Requirements - Minimum 5 years of progressive clinical research experience; preferred experience in line management of clinical research staff. - Bachelors degree in life sciences, nursing or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical or biotechnology company, including some time in a leadership capacity. - Excellent communication, presentation, interpersonal skillsboth written and spokenwith an ability to inform, influence, convince, and persuade. - Strong time management, technical and organizational skills; ability to work independently and within a team environment. - Creative problem solver who is selfmotivated, flexible, open to change, collaborative, and possesses a customercentric mindset. - Knowledge of basic financial concepts as related to forecasting and budgeting. - Demonstrated proficiency with computers and the ability to embrace new technologies. Summary Responsible for interacting and engaging with internal stakeholders for functional team members, acting as a Syneos Health ambassador with customers. Responsible for managing team members performance in line with project deliverables. Accountable for direct supervision of the FSP team. Benefits The benefits for this position may include a company car or car allowance, health benefits (medical, dental, vision), company match 401(k), eligibility to participate in an Employee Stock Purchase Plan, eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary depending on where you work; Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on the candidates qualifications, skills, competencies, and proficiency for the role. Additional Information Tasks, duties, and responsibilities listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. This language is intended to comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. #J-18808-Ljbffr