Job Title

Position Responsibilities Manages all aspects of underwriting process, review and recommendations for most complex cases Serves as a first-level supervisor, coordinating workflow for the IGP Underwriting group Provides input in performance reviews and other peoplemanagement related decisions for more junior staff Serves as a subjectmatter expert on underwriting and technical accountabilities supporting IGP management and other IGP functional areas Leads complex, largeinscope, departmentwide projects which might include communicating with and coordinating participants with other departments May manage all aspects of Network Partner review process for their assigned jurisdiction, formal appeal review and contestable claim review for applications written for Group products Audits applications underwritten for Group products to ensure underwriting decisions, correspondence, and administrative processing have followed established guidelines and policies Audits Network Partner underwriting and riskmanagement practices to ensure they comply with established guidelines Processes formal underwriting appeals and complaints Performs other duties as assigned Key Shared Accountabilities Assists management with various research projects pertaining to risk assessment and expense management Required Qualifications College graduate or business equivalent Typically 10 or more years of industry underwriting experience or exposure Expert knowledge of industry Employee Benefit underwriting standards Strong knowledge of International Group Benefit offerings and landscape Expert organizational, communication, and interpersonal skills Expertlevel analytical skills and the ability to define, research, and resolve problems Expert knowledge of Employee Benefits underwriting and pricing Excellent ability to create and maintain customer relationships Ability to prioritize own work effectively and optimize resources to handle daily and weekly workflow through the department Expert ability to comprehend, retain, and apply current technical information to daily work issues Serves as subjectmatter expert Expert knowledge of Employee Benefit plans, riders, benefits Expert knowledge of Multinational Group Benefits regulations and terminology When You Join Our Team Well empower you to learn and grow the career you want Well recognize and support you in a flexible environment where wellbeing and inclusion are more than words As part of our global team, well support you in shaping the future you want to see Equal Opportunity Employer At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancyrelated conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/JohnHancock policies. To request a reasonable accommodation in the application process, contact . Location: Waterloo, Ontario Working Arrangement: Hybrid Salary range: $85,300.00CAD $135,300.00CAD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short and longterm disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. #J-18808-Ljbffr