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Job Title


Quality Assurance Lead Consultant


Company : NEOGOV


Location : vancouver, British Columbia


Created : 2026-05-07


Job Type : Full Time


Job Description

Role OverviewWe are seeking a hands-on QA Lead with strong experience in enterprise SaaS applications and modern test automation frameworks (Selenium or Playwright). This role requires a balance of technical leadership and individual contribution, with an expectation of 50%+ hands-on QA work.You will lead QA efforts in a fast-paced, multi-product environment, working closely with globally distributed teams. The ideal candidate thrives in a shift-left culture, is highly execution-focused, and can drive quality outcomes under tight timelines.Key ResponsibilitiesLead QA efforts across enterprise SaaS applications, ensuring high-quality releasesAct as a player-coach, contributing 50%+ hands-on in:Manual testing (especially for urgent or high-priority scenarios)Test automation development and executionPerformance test execution and analysisDesign, develop, and maintain automation frameworks using Selenium or PlaywrightExecute and oversee:High-level functional testingDetailed regression testingAutomated test suites and CI/CD integrationAnalyze test results, identify defects, and drive root cause analysisCollaborate with development teams operating in a shift-left model to ensure early defect detectionMonitor and improve test quality metrics, coverage, and execution efficiencyManage and mentor QA engineers across multiple locations, fostering strong team culture and accountabilityHandle multiple priorities simultaneously in a fast-paced delivery environmentRequired Qualifications8+ years of QA experience, with recent experience as a QA LeadProven experience testing enterprise SaaS applicationsStrong hands-on experience with test automation tools: Selenium or Playwright (must-have)Solid understanding of:Test automation frameworks and best practicesCI/CD pipelines and integration of automated testsPerformance testing fundamentalsDemonstrated ability to work in a shift-left / agile development environmentExperience managing distributed / multi-location teamsStrong problem-solving and analytical skillsExcellent communication and stakeholder management skillsPreferred QualificationsExperience with cloud-based architectures (AWS, Kubernetes, microservices)Familiarity with test management tools (e.g., JIRA, TestRail)Exposure to modern DevOps practices and toolsWhat Were Looking ForHighly result-oriented with strong ownership mindsetComfortable with hands-on execution, not just oversightAbility to multitask effectively in a dynamic environmentStrong focus on quality, speed, and continuous improvementA leader who can balance delivery pressure with team culture