Job Title

About Avenir LLPAt Avenir LLP, were more than accountantswere trusted advisors committed to helping businesses and individuals thrive. Based in Calgary, we serve a diverse client base with a focus on building lasting relationships through proactive service, strategic insight, and personalized financial solutions.We are growing and looking for a Client Coordinator to champion our commitment to exceptional client service. This is a pivotal role focused on improving client experiences, streamlining communications, and ensuring a consistent, high-quality delivery of our services.Position OverviewAs our Client Coordinator, youll work closely with the Administrative Team to lead initiatives that elevate client satisfaction. Youll act as a key point of support for clients, collaborating with Partners, Accountants, and other team members to enhance service delivery, manage feedback, and ensure client needs are not only met but exceeded.Key ResponsibilitiesServe as the central coordinator for day-to-day operations, ensuring timely completion of client deliverables and internal deadlines.Support tax compliance processes from initial draft through final e-filing and year-end packaging.Assist in managing calendars and schedules for Partners, prioritizing tasks to maximize productivity and minimize conflicts.Support client onboarding processes, ensuring seamless setup of files, documentation, and communication channels.Support billing and time entry processes to ensure timely invoicing and accurate records.Prepare, review, and format client correspondence, proposals, and reports with a high degree of accuracy and professionalism.Act as a liaison between clients and team members to coordinate meetings, information requests, and follow-ups.Maintain and optimize office systems including digital file management, client databases, and internal tracking tools.Lead administrative initiatives aimed at improving process efficiency, team coordination, and service delivery.Monitor workflow across the office, proactively identifying bottlenecks and implementing solutions to keep projects on track.Assist with organizing meetings, training sessions, and team building events.Manage office supplies, snacks, and kitchen inventory, and ensure the shared office spaces are tidy, clean, and well-stocked to maintain a welcoming environment.Other duties as assignedQualifications2+ years in a client service, relationship management, or operations roleideally in professional services (accounting, legal, or consulting). Familiarity with TaxDome considered an asset.Proven ability to manage multiple priorities and deadlines with efficiency, accuracy, and composure in a fast-paced environment.Demonstrates the highest level of integrity, professionalism, and discretion in handling confidential information and sensitive matters.Strong critical thinking and problem-solving skills, with a proactive approach to anticipating needs and resolving issues independently.Self-motivated and resourceful, with the ability to work autonomously and take ownership of tasks from start to finish.Excellent organizational and time management skills, with a sharp attention to detail.Clear and professional communication skillsboth written and verbalwith the ability to interact confidently with clients, partners, and team members.Basic bookkeeping or accounting knowledge, including familiarity with financial documents, data entry, and reconciliation processes is considered an asset.Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is required, familiarity with Caseware and TaxCycle is an asset.Committed to continuous improvement and contributing to a positive, collaborative workplace culture.What We OfferAt Avenir LLP, we believe our people are our greatest asset. We foster a workplace culture grounded in integrity, respect, and professional excellence, where team members are supported to grow both personally and professionally.A values-driven environment We prioritize honesty, accountability, and exceptional service in everything we do, reflecting our deep commitment to our clients and to each other.Collaborative, team-focused culture Youll be part of a supportive and inclusive team that values open communication, knowledge-sharing, and mutual success.Opportunities for growth We encourage professional development and leadership at all levels, providing resources and mentorship to help you build your career.Flexible work arrangements We recognize the importance of balance and offer flexibility where possible to help you manage work and life effectively.Competitive compensation and benefits We offer a strong salary and benefits package, along with the stability of a growing and respected Calgary-based firm.Meaningful work As a key member of our administrative team, youll play an essential role in delivering the exceptional client experience Avenir LLP is known for.