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Grow Your Career with Us! Celebrating our 21st anniversary this year, H2Safety Services Inc. is Canadas largest provider of emergency response management services and solutions. Our team of industryleading experts delivers comprehensive, tailored emergency management services, emergency response training, and technology services to companies throughout Canada, North America, and around the world. By continuously investing in our people and worldclass technology, we ensure the highest level of protection and compliance for our clients, stakeholders, and the environment. In June 2025, H2Safety became a part of SGS, the worlds leading testing, inspection, and certification company and a world leader in sustainability. As part of SGS, H2Safety is working towards globally advancing operational safety, digital transformation, and ESG performance across industries, including oil and gas, mining, transportation, utilities, renewables, and government. Our success and approach are deeply rooted in building authentic relationships and addressing community concerns transparently, allowing us to also excel in Indigenous and government relations. The Role The Public Awareness Operations Manager holds comprehensive responsibility for leading, optimizing and supporting all aspects of H2Safetys field operations. This role is instrumental in ensuring operational excellence through strategic planning, staff leadership, safety compliance, interdepartmental coordination, and continuous process improvement. Landman experience would be ideal for this role. In addition to directly participating in field activities, the Public Awareness Operations Manager is accountable for managing and advancing the performance of field teams; coordinating logistics, scheduling, technology use, and data capture; and maintaining high standards of professionalism in the delivery of public awareness and consultation programs. The manager ensures that roadbased outreach programs are executed efficiently, with confirmed stakeholder engagement and adherence to regulatory expectations. The Public Awareness Operations Manager will proactively manage a forwardlooking schedule, integrate crossfunctional data for efficient execution, and oversee both daytoday and longrange operations. This role plays a pivotal part in advancing our mission of delivering bestinclass public consultation, stakeholder engagement, and emergency preparedness services while enabling executive leadership to focus on strategic growth and innovation. Key Duties and Responsibilities Lead and participate in the execution of roadbased outreach and public awareness campaigns defined by Client Relationship Managers and regulatory programs. Maintain and manage a rolling 12month operational schedule aligned with known and anticipated project needs. Ensure schedules are realistic, accurate, and designed for optimal worklife balance and productivity for field staff. Supervise field teams across multiple projects, ensuring alignment with standards for client engagement, documentation accuracy, and safety. Conduct regular meetings with staff to align expectations, resolve field challenges, and review performance. Develop and oversee training plans, onboarding, and rolespecific development for permanent and spare staff. Design, optimize, and communicate efficient field routes using mapping tools and operational data. Coordinate travel, accommodations, vehicles, and equipment for all field deployments. Work with IT and GIS teams to ensure tools such as GPS pucks, radios, and offline data collection systems are functional, updated, and properly assigned. Ensure full implementation of H2Safetys field safety protocols, including workalone monitoring, vehicle checklists, defensive driving standards, and emergency response procedures. Lead daily/weekly checkins on travel plans, PPE, weather risks, and other safety factors. Report and elevate field incidents per company policy, including issues with resident interactions, vehicle incidents, or safety breaches. Serve as the operational lead for representing client standards in the field, including Indigenous and agency engagement. Handle infield escalation of issues and resident concerns, including direct communication with clients when required. Ensure resident interactions are consistent, professional, and aligned with consultation objectives. Track and analyze key operational data such as number of stakeholder contacts, confirmations, noncontacts, contacts per day/person, meals, accommodations, field hours, mileage, vehicle performance, and field conditions. Use yearoveryear data and lessons learned to drive enhancements in efficiency, effectiveness, and cost control. Ensure standard operating procedures are developed and followed for all field activities including resident consultation techniques, pamphlet distribution and data entry, travel plans and checkin procedures, equipment use and tracking, and digital records management. Contribute to and maintain video and written training content through H2Safetys Learning Management System. Work closely with internal teams to ensure alignment of engagement activities with overall project goals and crossfunctional initiatives. Required Education, Experience and Skills Diploma or bachelors degree in Field Operations, Logistics, Geomatics, Occupational Health & Safety, Project Management, Public Relations, or a related field. 710 years of progressive experience in field operations, community engagement, logistics, or public affairs, with 23 years of direct experience managing multilevel field teams. Landman experience would be ideal for this role. Indepth knowledge of regulatory frameworks (e.g., AER, BCER, CER, CSA Z246.223) considered an asset. Demonstrated success in leading roadbased outreach and public consultation programs, including Indigenous engagement and highvolume stakeholder interactions. Certifications in public engagement, stakeholder relations, Indigenous relations, or safety (e.g., WHMIS, TDG, Defensive Driving) are considered assets. Experience in a consulting or multiproject environment is preferred. PMP certification is considered an asset. Valid Class5 drivers license required (Class4 or commercial license considered an asset). Proven ability to create and manage annual field operation plans with rolling forecasts, including project planning with defined start and end dates, budgets, milestones, and performance metrics. Demonstrated excellence in supervising remote and mobile field teams, maintaining high standards in scheduling, vehicle usage, equipment handling, and safety compliance. Skilled in coordinating logistics, resources, and planning with crossfunctional departments such as GIS, Project Management, Print, Training, Software, and Operationswithout reliance on executive facilitation. Strong analytical ability to monitor and improve operational performance using KPIs such as contacts per day/person, confirmation rates, kilometers driven, accommodations, meals, and yearoveryear comparisons. Proficient in using field data collection tools and systems including Survey 123, Field Maps, stakeholder databases, and mobile tracking technologies, with a clear understanding of backup and contingency protocols for equipment or connectivity failures. Ability to ensure strict compliance with internal and external policies regarding workalone procedures, field safety, and incident reporting. Experienced in managing infield client interactions and stakeholder engagements, including conflict resolution, quality assurance, and maintaining consistent representation of client and corporate standards. Capable of developing and supporting training initiatives through Learning Management Systems, including the creation of instructional videos, SOPs, and scenariobased educational tools for field personnel. Committed to promoting professionalism across all field activitiesincluding personal conduct, appearance, client engagement, vehicle cleanliness, and overall brand representation. Adept at leveraging data, feedback, and lessons learned from past operations to implement process improvements that enhance team efficiency, field safety, stakeholder satisfaction, and operational costeffectiveness. Your Total Rewards Generous paid time off Comprehensive health care plan Company matching RRSP program Annual performance bonus Professional development subsidiesEmployee referral incentive Apply Now If this role sounds exciting and youre ready to make an impact, we invite you to apply and join our dynamic team at H2Safety. As a valued member of our company, youll have the opportunity to work alongside industryleading experts, contribute to cuttingedge projects, and play a crucial role in enhancing the safety and efficiency of emergency response management. Explore job opportunities at an organization leading the way in safeguarding people and the planet. We look forward to hearing from you! #J-18808-Ljbffr