Job Title

Lead a dedicated team as a Bilingual Service Delivery Manager at Paladin Airport Security Services in Yellowknife. Focus on screening operations while fostering an inclusive workplace culture. Paladin is seeking a full-time Bilingual Service Delivery Manager at Yellowknife Airport. This critical role requires overseeing screening operations and managing a diverse team of Screening Officers. You will be responsible for building strong customer relationships and achieving key performance indicators while promoting compliance and operational efficiency. Key Responsibilities: Oversee airport screening operations and team performance Foster a positive, diverse environment among Screening Officers Manage relationships with aviation security stakeholders Ensure compliance with Standard Operating Procedures (SOPs) Conduct performance evaluations and recommend recognition programs Requirements: Bachelor's degree or two years of post-secondary education Three years in a protective service leadership role Knowledge of security legislation and employment law Proficiency in Word, Excel, and PowerPoint Fluency in English and French Bring your leadership skills to enhance security operations at Paladin while supporting a respectful and inclusive environment. #J-18808-Ljbffr