Job Title

Were Hiring: Meat & Seafood Department Team Lead - Britannia Plaza - Calgary The Meat & Seafood Department Team Lead plays a critical role in the success of our store by overseeing the daily operations of the department, ensuring exceptional product quality, and delivering legendary customer service. This is a handson leadership position that requires a strong background in meat and seafood preparation, a commitment to food safety, and a passion for developing highperforming teams. Duties and Responsibilities - Plan, organize, direct, control, and evaluate all aspects of the departments operations. - Supervise, direct, and coordinate the activities of team members who prepare, portion, package, and display meat and seafood products. - Ensure all departmental and store objectives are met or exceeded, while maintaining a positive company image through legendary customer service. - Perform core meat cutting duties, including cutting, deboning, grinding meat, poultry, and fish; trimming and portioning wholesale cuts into steaks, chops, roasts, and other retailready items; weighing, wrapping, and displaying products; preparing meats and seafood to customer specifications and special orders; storing all products at proper temperatures in accordance with food safety standards. - Perform other duties as assigned by the Market Manager. - Lead, mentor, and support a team of meat and seafood professionals to achieve operational and service excellence. - Oversee recruitment, onboarding, scheduling, and performance management in collaboration with the Market Manager. - Foster a respectful, safetyconscious, and resultsoriented work culture focused on continuous improvement. - Deliver a personalized, knowledgeable, and engaging customer experience that reflects a traditional market atmosphere. - Provide expert advice on cuts, preparation methods, and cooking techniques to meet customer needs and preferences. - Ensure all customer inquiries, special orders, and service requests are handled with care and followed up on personally. - Supervise the preparation, portioning, packaging, and display of meat and seafood products to meet company standards. - Maintain deep knowledge of primal and secondary cuts, marinating techniques, and valueadded offerings. - Execute visually compelling displays that reflect freshness, abundance, and seasonality. - Ensure compliance with food safety regulations, sanitation protocols, and internal procedures. - Maintain accurate records of inventory, sales, waste, and equipment maintenance. - Monitor and manage department margins, labor, and shrink in alignment with budget targets. - Estimate, order, and receive products in accordance with company guidelines. - Collaborate with the purchasing department to ensure adherence to specifications and pricing from approved suppliers. - Maintain organized, clean, and properly dated storage and cooler areas. Qualifications - Minimum 5 years of experience in meat cutting or culinary preparation. - 12 years of supervisory or leadership experience in a retail or food service environment. - Meat Cutting Certification is an asset; equivalent experience will be considered. - Strong understanding of inventory control, cost management, and merchandising. - Sanitation or Food Safety Certification preferred. Sunterra will provide WHIMS and Food Safety. Skills & Attributes - Passionate about leading and developing people. - Strong leadership and teambuilding capabilities. - Excellent communication and customer service skills. - High attention to detail and commitment to quality. - Proficiency with digital scales, temperature tracking, and food safety documentation. - Enthusiastic about fresh food and creating a memorable market experience. Physical Requirements - Ability to lift up to 50 lbs using proper lifting techniques. - Comfortable standing, cutting, and preparing meat and seafood for extended periods. - Availability to work evenings, weekends, and holidays as required. Employee Benefits Fulltime and parttime Team Members will receive a 50% discount on selected prepared foods when enjoyed instore and a general discount on all groceries instore and the caf. Referral Bonus Invite a qualified candidate: a Sunterra Team Member who knows someone great receives a 3,000 Fresh Rewards points bonus when that candidate is hired. #J-18808-Ljbffr