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Job Title


Quality Lab Supervisor


Company : Mondelez España Galletas Production SLU https://st


Location : Hamilton, Ontario


Created : 2026-05-07


Job Type : Full Time


Job Description

Are You Ready to Make It Happen at Mondelz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. How you will contribute You will support elements of the sites quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant experience in a laboratory. Working efficiently on a team Flexibility and adaptability to meet customer/business requirements Attending to detail and following written instructions Communicating effectively, verbally and in writing Project management and working on multiple activities at the same time MS office applications More about this role Manage a team of 4 lab techs Review lab results and make decision based on those results Manage the sites Pathogen Monitoring Program (PEM) Manage water testing, air testing and finished good testing Coordination with external labs for required testing Leads the supplier deviation program Follow up with suppliers on out of specifications Coordination with R&D on projects and product improvements Active participation in IL6S/Lean Manufacturing Gemba floor walks to improve quality culture Delivery of Quality specific training topics Active participation in Root Cause Analysis Administration activities for iQS (Electronic Quality Control System) Support during internal and external audits Work schedule: M-F Regular business hours No Relocation support available Business Unit Summary With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging. Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term 'accommodation' in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging. Job Type Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance #J-18808-Ljbffr