Job Title

Meat & Seafood Department Team Lead - Bower Place - Red Deer The Meat & Seafood Department Team Lead plays a critical role in the success of our store by overseeing the daily operations of the department, ensuring exceptional product quality, and delivering legendary customer service. This is a handson leadership position that requires a strong background in meat and seafood preparation, a commitment to food safety, and a passion for developing highperforming teams. Duties and Responsibilities: - Meat & Seafood Preparation - Perform core meat cutting duties including: cutting, deboning, and grinding meat, poultry, and fish; trimming and portioning wholesale cuts into steaks, chops, roasts, and other retailready items; weighing, wrapping, and displaying meat and seafood products; preparing meats and seafood to customer specifications and special orders; storing all products at proper temperatures in accordance with food safety standards; and performing other duties as assigned by the Market Manager. - Leadership & Team Development - Lead, mentor, and support a team of meat and seafood professionals to achieve operational and service excellence; oversee recruitment, onboarding, scheduling, and performance management in collaboration with the Market Manager; foster a respectful, safetyconscious, and resultsoriented work culture focused on continuous improvement. - Customer Experience & Curated Service - Deliver a personalized, knowledgeable, and engaging customer experience that reflects a traditional market atmosphere; provide expert advice on cuts, preparation methods, and cooking techniques to meet customer needs and preferences; ensure all customer inquiries, special orders, and service requests are handled with care and followed up personally. - Product Expertise & Merchandising - Supervise the preparation, portioning, packaging, and display of meat and seafood products to meet company standards; maintain deep knowledge of primal and secondary cuts, marinating techniques, and valueadded offerings; execute visually compelling displays that reflect freshness, abundance, and seasonality. - Operational Excellence - Ensure compliance with food safety regulations, sanitation protocols, and internal procedures; maintain accurate records of inventory, sales, waste, and equipment maintenance; monitor and manage department margins, labor, and shrink in alignment with budget targets. - Inventory & Purchasing - Estimate, order, and receive products in accordance with company guidelines; collaborate with the purchasing department to ensure adherence to specifications and pricing from approved suppliers; maintain organized, clean, and properly dated storage and cooler areas. Qualifications: - Minimum 5 years of experience in meat cutting or culinary preparation. - 12 years of supervisory or leadership experience in a retail or food service environment. - Meat Cutting Certification is an asset; equivalent experience will be considered. - Strong understanding of inventory control, cost management, and merchandising. - Sanitation or Food Safety Certification preferred. Sunterra will provide WHIMS and Food Safety. Skills & Attributes: - Passionate about leading and developing people. - Strong leadership and teambuilding capabilities. - Excellent communication and customer service skills. - High attention to detail and commitment to quality. - Proficiency with digital scales, temperature tracking, and food safety documentation. - Enthusiastic about fresh food and creating a memorable market experience. Physical Requirements: - Ability to lift up to 50 lbs using proper lifting techniques. - Comfortable standing, cutting, and preparing meat and seafood for extended periods. - Availability to work evenings, weekends, and holidays as required. Benefits: - Fulltime and parttime Team Members receive a 50% discount on selected prepared foods when enjoyed instore and a general discount on all groceries instore and the caf. - Referral bonus: Sunterra Team Members receive a 3,000 Fresh Rewards points bonus when a referred candidate is hired. #J-18808-Ljbffr