Job Title

Join the team as a Service Dispatch Representative. Direct customer service requests and coordinate technician deployments to ensure timely service delivery. This role involves receiving calls from customers and meticulously logging information in the dispatch system. You will schedule technicians based on service demand, maintaining constant communication with field staff for optimal service provision. Your proactive problem-solving skills will assist in customer satisfaction and operational efficiency. Key Responsibilities: Handle incoming calls and document service requests Verify equipment and customer information systematically Manage technician schedules based on priority Keep communication lines open with technical staff Provide minor technical solutions to customers Requirements: High school diploma or equivalent necessary 2-3 years of experience in a related field Strong written and verbal communication skills Basic computer troubleshooting and technical skills Excellent time management and attention to detail Enhance customer satisfaction through effective communication and dynamic scheduling in this fast-paced dispatch environment. #J-18808-Ljbffr