Overview North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal we pride ourselves on fostering a promotefromwithin culture. Many individuals began their career as Security Professionals and now hold senior leadership roles. Job Description Job Title: Security Professional - Mobile Patrol (Homeless Shelter) Location: Brampton, ON Employment Type: FullTime Pay Rate: $19.45 per hour Shift: Sunday to Saturday | Overnight | 6:00PM 6:00AM | Continental Shift This role requires individuals with prior experience working in shelters or similar highinteraction environments, supporting vulnerable populations. The ideal candidate will demonstrate strong deescalation skills, the ability to multitask in a fastpaced setting, and professionalism when managing challenging behaviors. This position plays a critical role in maintaining a safe, respectful, and controlled environment for residents, staff, and visitors. Responsibilities Access Control & Monitoring Control and monitor access to the facility Verify identification, manage entry logs, and ensure only authorized individuals enter the shelter Deescalation & Conflict Management Respond to behavioral incidents involving shelter residents or visitors Utilize verbal deescalation techniques and traumainformed approaches Maintain calm, professional conduct in highstress or emotionally charged situations Safety & Security Patrols Conduct routine patrols of the interior and exterior of the facility Identify and report safety hazards, suspicious behavior, or policy violations Secure doors, exits, and restricted areas Emergency Response Respond to medical, fire, security, or behavioral emergencies Assist staff during evacuations or critical incidents Follow sitespecific emergency and incident response protocols Incident Documentation Complete detailed and accurate incident reports Communicate effectively with supervisors, shelter staff, and emergency services when required Collaboration with Shelter Staff Work closely with shelter staff to support daily operations Provide security support during resident interactions, intakes, and highrisk situations Key Qualifications Minimum 12 years of security experience in a shelter, supportive housing, or similar environment Proven experience working with vulnerable populations Strong verbal deescalation and conflictresolution skills Ability to multitask, prioritize, and make sound decisions under pressure Excellent communication and observation skills Ability to maintain professionalism, empathy, and authority simultaneously Minimum Qualifications Valid Ontario Security Guard License First Aid & CPR Certification Must be 18 years of age or older High School Diploma or GED (or equivalent work experience) Legally eligible to work in Canada (up to 40 hours per week) Ability to work overnight shifts Benefits Career growth and advancement opportunities within Allied Universal Paid training and professional development Supportive leadership and structured site protocols Disclaimer As part of Allied Universals standard hiring process, all candidates must successfully complete a background check, which may include criminal history, employment verification, education verification, and reference checks. EEO Statement Allied Universal is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons. Requisition ID: 2026-1568753 #J-18808-Ljbffr
Job Title
Security Professional - Mobile Patrol (Homeless Shelter)