Job Title

Join a Challenger Being a traditional bank just isnt our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity. Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canadas Challenger Bank, and have been around for more than 50 years. Equitable Bank's whollyowned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich peoples lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021. The Work The Regional Business Manager (RBM) is responsible for maintaining existing broker relationships and sourcing new ones within specified territories. The RBM is tasked with increasing revenues in line with yearly targets set by the department and the Company. To excel in this role, the RBM must possess a deep understanding of Equitable Banks products to generate prospective deals and a keen insight into the underwriting process to ensure that application submissions meet all required criteria. The Core Responsibilities 1. Sales Management (25%) The RBM must be highly organized and selfdirected, managing and reporting on sales and market activities through broker visits and industry networking events. Success in achieving and exceeding sales targets for Alternative and Reverse Mortgages involves several key steps: Develop and maintain a Key Account list of 1520 brokerages within a defined region, updated annually based on business volume. Conduct quarterly meetings with key accounts to review their volumes and funding ratios. Discuss performance with the Regional Director of Business Development monthly. Key Accounts RBMs (Regional Business Manager) are expected to assist brokers with deals in the pipeline or those who are unresponsive, fostering stronger relationships. They must also complete monthly expense reports accurately and submit them by the deadline within their approved budgets. The RBM is responsible for documenting feedback from weekly meetings in the CRM and analyzing efficiency ratios from Tableau to identify and address current trends. Active participation in weekly departmental meetings to discuss market trends, challenges, successes, and product/service improvements is also required. 2. Sales Activities and Achievements (30%) The RBM is expected to spend at least four days per week out of the office, making proactive sales calls to generate new business and visiting existing brokers to provide updates on product enhancements, services, and promotional materials. To build a wider broker network, the RBM must: Schedule a minimum of 15 broker meetings weekly, documenting discussions and feedback in the CRM. Continuously update broker contact information in the CRM. Manage the region to achieve structured and effective results. Provide midlevel analysis to enhance business development functions. Interact with the credit team biweekly (monthly if remote) to gain insights into the quality of business submitted by specific brokerages and to strengthen salescredit relationships. Attend major industry events to increase company visibility. Participate in joint BDM and RBM meetings weekly to foster collaborative efforts toward regional goals. Collaborate with BDM and Reverse Mortgage Channel Managers (RCM) within the region to provide bestinclass service, product knowledge, and support for all brokerages. 3. Product Development Each RBM will be assigned a competitor to monitor and report on any changes to their programs. The RBM will also: Discuss competitor products with brokers, focusing on satisfaction, differences, and new market offerings. Analyze feedback on Equitable Banks products regarding pricing, flexibility, and credit requirements. Collect materials from brokers for competitive intelligence at industry events. 4. Presentation Skills (25%) The RBMs presentation skills will be regularly assessed by their manager. Strong presentation skills are crucial for sales, requiring clear messaging, product knowledge, credit history understanding, and familiarity with the application process. The RBM must be prepared with: Uptodate collateral materials and promotions. A thorough understanding of promotions and qualifications. A comprehensive sales presentation that includes products related to Alternative and Reverse Mortgages, Equitable policies on AntiMoney Laundering, and compliance requirements. Knowledge of regional coverage, both urban and rural. A focus on product benefits, both individually and comparatively. Introductions of regional team members to the brokerage community at relevant events. Responses to brokerrelated questions or concerns. 5. External & Internal Relationship Management (10%) As a representative of Equitable Bank, the RBM must embody the companys core values: Respect, Integrity, Service, Empowerment, and Agility. Responsibilities include: Participating in brokerage events, including sales presentations and lender appreciation programs. Engaging in industry associations to represent Equitable Bank and gather industry insights. Speaking at companysponsored events with messaging provided by the Marketing & Communications department. Expanding relationships through lunch meetings and introducing other team members to brokers. Involving regional team members in presentations beyond a mere appearance. Covering for other RBMs and BDMs during their time off 6. Administration and Organization (10%) The RBMs performance in Sales Management and Sales Activities will be measured based on their administrative and organizational skills by the Manager of Business Development. Enter at least 15 CRM activities by the end of each Friday. Submit expense reports within 7 business days of the months end. Complete regulatory courses within deadlines on EQ University, as failure to do so may affect bonus payouts. Lets Talk About You Strong written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Previous sales and/or underwriting experience in the industry. Selfdirected and highly organized with the ability to multitask. Valid drivers license and a clean driving record. Completion of a college or equivalent postsecondary degree. At least 5years of industryrelated experience. Outstanding interpersonal skills. What we offer (For fulltime permanent roles) Competitive discretionary bonus Market leading RRSP match program