Job Title

About Dialogue Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families. When it comes to our work, we set the bar high. Together, were transforming health and helping millions improve their wellbeing. Were firm believers that great people dont settle on: Impact Community Growth Feel like you can make a difference? Good news, we saved you a seat! Come as you are. As a proud equalopportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact . Your role as Mental Health Care Coordinator, Temporary Dialogue is seeking a Mental Health Care Coordinator to join our team on a temporary, fixedterm contract (March16,2026 to June19,2026) to take part in our mission to help people improve their wellbeing. Working closely with Sarine Moumdjian, Manager, Member Services, your role will be to ensure patients have a supportive and unforgettable experience throughout our Mental Health+ program and Employee Assistance Program. Good news, we saved you a seat! What youll be doing Greeting new patients in the program and accompany them through their journey Checking in and following up on active cases, assist physicians and psychologists in their related tasks Analyzing cases and providing the best possible solutions to our members You will be responsible for patient safety in your memberfacing role Wed love to hear from you if you have Bilingual in French and English A passion for mental health, quality of care, and improving team processes and understanding Available to work a minimum of 21 hours on evenings and weekends, as our schedule covers both day and evening shifts (6AM to midnight, weekdays and weekends) A strong sense of empathy, timemanagement, critical thinking, attention to detail, and excellent customer service Pursuing or attained a Bachelors degree in psychology or in any mental healthrelated field Experience in customer service, healthcare or administrative role Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. #J-18808-Ljbffr