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OverviewHiring for Day Shift! This is a Field Service Technician based role, and will travel within the larger GTA to provide support to customers. New Flyer is North America's heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies.Position SummaryAre you a skilled mechanic with experience in both traditional and cutting-edge technologies, or an aspiring apprentice eager to grow? Join New Flyer as a Field Service Technician, where you'll play a crucial role in maintaining and repairing our diverse fleet. You will ensure that our buses, from diesel engines to electric drivetrains, operate at their peak performance. In addition to your mechanical expertise, you'll provide essential on-site support across various locations in Canada and the US. This dynamic, customer-facing position involves troubleshooting, repairing equipment, completing retrofits, and ensuring high levels of customer satisfaction through professional service. You will work closely with teams from both MCI and New Flyer, enhancing operational efficiency and fostering strong customer relations.What You Will DoComprehensive Diagnostics and Repairs: Diagnose and repair advanced systems, including diesel, electric, and hydrogen fuel cell engines. Handle intricate repairs across HVAC systems, driveline components, and electrical systemsAdvanced HVAC System Maintenance: Service and repair complex HVAC systems, ensuring optimal passenger comfort and system efficiencyElectrical and High-Voltage Systems: Troubleshoot and repair high-voltage electrical systems and drivetrains for electric buses. Use advanced diagnostic tools to resolve complex issuesFleet Vehicle Inspection and Certification: Oversee final inspection of fleet vehicles, ensuring repairs and maintenance meet safety and performance standards before certificationMentorship and Team Leadership: Provide guidance to junior mechanics, including Mechanic III and II, and help develop their skills to uphold high workmanship standardsInnovate and Adapt: Stay updated with industry advancements and integrate new technologies into work; contribute to maintenance practices for electric and hydrogen fuel cell vehiclesWhat You Need to Be SuccessfulA minimum of five (5) years' work experience in a similar role, preferably with heavy-duty transit buses or heavy-duty trucksTechnical Expertise: Experience with diesel engines, driveline components, electrical systems, and electric vehicle maintenance; familiarity with diagnostic devices such as DDEC, ATEC readers, and equipment diagnostics (e.g., Cummins Insite, DDDL, Allison DOC, Wabco Toolbox, Bendix ACOM)Tool Proficiency: Proficiency with shop tools, diagnostic devices, and equipment for assembly and repairsCertification: Certified Truck & Coach Technician (310T), or currently pursuing certification; Red Seal Preferred. Additional certifications related to electric vehicles or advanced diagnostics are beneficialCustomer Service Skills: Professional demeanor with strong customer service abilitiesProblem-Solving Skills: Strong problem-solving abilities and the ability to work independently and as part of a teamOrganizational Skills: High organizational skills with the ability to maintain detailed reports and logsTravel Requirement: Willingness to travel 50% of the time, with a valid passport requiredSafety and Precision: Strong understanding of safety practices and effective use of personal protective equipment$40 - $48 per hourAdditional InformationVacancy Status - We are currently recruiting to fill this open positionOUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our valuessafety, quality, integrity, accountability, teamwork, and sustainabilityare at the core of everything we do. NFI Group | We Move PeopleLeveraging extensive experience, NFI offers propulsion-agnostic bus and coach platforms, including market-leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. For information, visit nfi.parts, arbocsv.com, and carfaircomposites.com.AI-assisted tools may be used in parts of the screening or selection process.New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, upon request. #J-18808-Ljbffr