Job Title

Lead the retail team and drive sales success at Goodwill of Central and Northern Arizona. As a Customer Service Manager, youll motivate associates and ensure excellent service on the sales floor. In this management role, you will oversee daily operations and strive to meet profit and sales targets. You will build and retain a high-energy team while ensuring compliance with store standards. This position requires an engaging leader who is passionate about customer service and operational excellence. Key Responsibilities: Execute retail operations to fulfill sales goals Mentor and train Retail Sales Associates regularly Address customer situations effectively and promptly Maintain store cleanliness and uphold the Goodwill brand Collaborate with leadership to enhance team engagement Requirements: High School Diploma or GED required One year of retail management experience preferred One year of customer service experience necessary Proficient in Microsoft Office Suite Ability to pass background checks and drug screens Drive positive customer interactions and team performance as a pivotal manager at Goodwill. #J-18808-Ljbffr